ITB 17-05-01 Landscape Maintenance Services

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City of Sunny Isles Beach | Invitation to Bid No. 17‐05‐01 23 directed by the City for inspections, reviews, and consultation via telephone or other approved wireless communications on a 24/7/365 basis. When this person is out of town, an alternate contact shall be provided, and shall be approved at the City’s sole discretion. The Program Manager must be available to discuss Contract matters and performance issues with the Project Manager(s) or Consultant during regular City business hours and within one (1) hour during other times. This can be accomplished in person, or by telephone, as appropriate depending on the circumstances. The duties will be performed at no additional labor or travel charges. The Contractor must provide to the Project Manager(s) the contact information (i.e. phone, email address, cell phone, etc.) for the Program Manager and an alternate individual, within five (5) days of execution of the Contract. A resume of the Program Manager must be submitted with the Contractor’s Qualifications as specified in Section 7, which must include all contact information (i.e. telephone, email address, cell phone, etc.). The Contractor must provide an updated list no less than five (5) days of any changes of the Program Manager or contact information provided. Foreman, Field Supervisors, Account Managers, etc. are not acceptable. 2.14.2 FIELD SUPERVISOR The Contractor must provide two (2) qualified on-site full-time working Field Supervisors to manage Contractor’s personnel at the Work sites. One (1) Field Supervisor shall be assigned to the Cultural & Community Services Department and one shall be assigned to the Public Works Department. These people (and their substitutes) must have full authority to act for the Contractor on all matters relating to the daily performance of the Work at the Work site(s). The Field Supervisors must be the central point of contact in the field for the City; and, must effectively communicate in English. The Field Supervisors must understand and be able to fulfill, completely and clearly, the Performance Standards and Technical Specifications and reporting requirements of the Contract. A resume of the Field Supervisors must be submitted with the Contractor’s Qualifications as specified in Section 7, which must include all contact information (i.e. telephone, email address, cell phone, etc.). The field supervisors must have a minimum of ten (10) years combined horticultural education and experience as a landscape field maintenance supervisor on contracts of similar size, scope, and complexity, and must remain on-site at all times while Work is being performed under the Contract. When the on-site working Field Supervisor is absent for the day or for an extended period (more than 4 hours), the Project Manager(s) must be notified and the Contractor must appoint a qualified substitute. Within five (5) days of execution of the Contract, the Contractor must provide the Project Manager(s) with a cellular phone number for the Field Supervisor where he/she can be reached at all times. 2.14.3 The Contractor must provide a minimum of twelve (12) full time staff in addition to the two (2) on-site Field Supervisors stationed in the City during weekdays. During weekends, the Contractor must provide a minimum of one (1) on-site Field Supervisor and six (6) full time staff. All Work shall be accomplished between the hours of 7:00 A.M. to 5:00 P.M. Monday through Friday. The minimum required staff is for routine landscape maintenance services only and does not include services such as annual flower change-outs, shrub replacement, special projects, irrigation repair, tree and palm pruning. The Contractor is