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a <br /> Betty Gerdts <br /> Maintenance Division Manager <br /> PROFESSIONAL EXPERIENCE <br /> Superior Landscaping&Lawn Service, Inc. September 2011—present <br /> Maintenance Division Manager <br /> • Provide administrative staff assistance to upper management. <br /> • Plans and implement goals and objectives for the maintenance department and ensures <br /> that company policies and procedures are adhered to at all times. <br /> • Directs, oversees and participates in department work plans, assign work activities, <br /> operations and maintenance programs. <br /> • Monitors work flow and project status. <br /> • Visits job sites to oversee work in progress and provide needed direction;responds to <br /> emergencies at any time and evaluates the progress of ongoing maintenance activities. <br /> • Oversees the maintenance of department records and files. <br /> • Attends weekly department meetings with my staff. <br /> • Reviews costing reports. <br /> • Coordinates the fertilization program for all properties, including to ordering the <br /> materials and keeping an organized inventory control. <br /> • Interviews and hires new staff, prioritizes, assigns and reviews work <br /> • Approve time off for payroll purposes and participates in weekly payroll meetings. <br /> Vila &Son Landscaping Corp. March 2009-August 2011 <br /> Office Manager <br /> • Act as liaison between customers and Account Managers.Followed up and resolved <br /> customer concerns. <br /> • Request insurance and federal bonds for construction projects. <br /> • Managed all office personnel as well as providing support to our Corporate Office as <br /> needed. <br /> • Responsible for all aspects of billing, A/R, Collections and A/P postings. <br /> • Input all customer information as well as the monthly billings in Great Plains <br /> Dynamic Accounting Software. <br /> • Create weekly financial projections reports for the corporate office. <br /> • Participate in all staff meetings and conference calls in order to provide feedback and <br /> maintain company standards. <br /> • Managed Payroll and HR personnel. <br /> • Prepared all hiring packages and offer letters for new hires for salary personnel. <br /> • Order Office Supplies. <br /> • Maintained records of all workman compensation claims. <br />