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<br /> ;,ISSUES MANAGEMENT EXAMPL S
<br /> The TURNER team are masters at mitigating issues-both anticipating potential threats and navigating
<br /> a brand through situations to minimize impact.Included below are some examples of specific issues
<br /> TURNER has provided guidance and support on.
<br /> HURRICANE ODILE — LOS CABOS 0
<br /> When Hurricane Odile slammed into Los Cabos,it cripple the destination. Many hotels received extensive damage,
<br /> including Barceld Gran Faro Los Cabos.Our team worked with Barcelo Hotel Group to craft internal talking points
<br /> for hotel staff to ensure all messaging was consistent, provided statements to the local tourism board and created
<br /> press releases for media with updates on the hotel's reopening progress.These efforts resulted in consistent
<br /> coverage for the resort that helped drive awareness of its reopening date,two weeks ahead of schedule.
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<br /> TRAVEL AGENT w .vel=:°tarty"
<br /> CENTRAL �beseattle Imes ' Travel/Outdoors
<br /> Mru tiPurWnrPNNN
<br /> DESTINATIONS HOTELS CRUISES TRANSPORTATION TOURS PEOPLE RUNNINOYOUP Ibme I NaNT I Buunless 6 TAO I Suds I Er1MaOVnRa I Food I Long I Homes I areer I Opinen
<br /> NORTHWEST TRAVELER
<br /> Barcelo Grand Faro Los Cabos to Open Two Weeks Early
<br /> rra.xv ma at nd am wro I Ire NL,L v a LeYmd.
<br /> ROPERf?ORrb
<br /> Dec 31,1909 7.00ion -_..... rRwea rsaR ed_'i... rpV.- ._-..,. ...
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<br /> •.errs. .O i nert PM
<br /> Airlines return to Los Cabos after ; ® to
<br /> BM EZI
<br /> 40, Ehmea (kw,sq, 1 6 '' "milFtMe:::;rItt. hurricane,hotels reopening but l
<br /> Navin Lo cabin ltlnope i J4}T A er
<br /> it 41 the pubo Octol,aa,nearly oar, zI,1 „-''�;- some shut until 2015 .„,
<br /> wpew ahead of,.haiule + ,,r�'IrGaf rkr . 0
<br /> P+ e ,nom
<br /> The,,„,whir,was f he.I s i yr The Med rayon of Los Gabes,devastated
<br /> ycoed heeds'If1netheaam,,n t the by a n S e e o mlrr Wed0 mbar Er iaxi Od 4 ,..,‘,..:,t,374.tiimpacted
<br /> a�t dmmr rxs+Itn du I.a �qA�b^ � �~ back U.5 air618s on Wednesoay mrllMlrg �'�'ry Y -,,,,01..,..µs
<br /> ,r. Alaska Alarms(a IfiRN from Los Angeles) } ',..4:147-':;.:,..:4A7'01,1,,,+s,a •
<br /> Gl,m�ruiutlmd °P°r'res°„1ed `RY ` Dena and Uroled The Report ead aeon dosed t. 0'' e^"� iii @ 3��:
<br /> nm La k g,';ii, it', '' to mmr owolal n'ghts niter Hur0000e Odite + r N!' r
<br /> '4 & Let1 `T slammed Into the area on Sepl.14.howdy At fi
<br /> © Cu,rrnd rh L Caws lntematmnil ar E' ',.-34.1rt damaging bandage tluougnout ane area and -Pi, $■J�p� J
<br /> Aigs ezpenad m yr lktwcen ISW Myr .i'S b m �w �+ L knoeabnO Ora paver,water and Mone servlee ,Lu.' a'r:'A '' "v',-xi
<br /> anJ t RIX L 1"g Kh..� =a TRAVEL WEEKLY , r aye.d an TRAVEL WEEKLY ” �P.
<br /> ni IS( 1 ',:d mRl ehe LJk „... b
<br /> u17d �'"^ _. RiVIDM I Jab'` % 0 •'
<br /> NEWS L FEATURES VOICES RESOURCES FIND A.. son E
<br /> Whit he h I d of Ann sTRY'6 asiEO CE tiR "6 ,OR RLWS6 FEATURES VOICES RESOURCES END A. Y�Y I�i�1
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<br /> E TRAVEL U ,( .�-
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<br /> b;elz9 l 6-+a" s!2Y,::: TT „Y .k>Aprn-
<br /> Vivir,.,.M.Iu..dacnnl. er l :. TaMdF Boy eaa _.._.. ......._ ... _ ___ -.___
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<br /> S300 OFF tr&Ofe
<br /> , ,-..0. ...00.41:. ,'xw mu
<br /> ME%LEO Amid major refurbs,Barcelo weighs
<br /> move from ownership
<br /> Los Cabos closes to guests while --------o N.
<br /> nv4,nmrl A 0.m,irta it n�hlNiiµil.hwino.rn,.LV nnJ atra4'RY,runuJiL3 L,
<br /> assessing hurricane damage ® Iv R 4vhe pn.W of rJ arm vukrtinR fo,9orth Am is
<br /> 6Y awry King Snits Nagle Myers I September 19.201/ , A, t'b,m,L aaM iA Ih«3µrin-hLr.W MMier',dr l W,rtlnlL,.„hirh nm,lrriur ml,v
<br /> 1' i 1 mR In 1' neat J M It„ry�rlirR,
<br /> 1rR "Wr t poo 1h a,r„n1 Ln Oen �.
<br /> ® Mexico's Leos Colon area is IiLely be closed to inbound travelers for at least a few
<br /> Baja
<br /> Mnienxslueloa oe(afrielyiathis
<br /> awilr,week.Thestorm Minted hundreds of
<br /> people,isalmmtete(rTovll ddozensmnns0of resorts,
<br /> sresorts,s,oduatmhdamaged tip of the I ohns.Ror m l nmMtiMo8 W VRim. M
<br /> .Rd.
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<br /> -rn.,nLL,dwidLn mew nett«,.w>,.;Iu taW.lu,n•mmon in,..umm�.. 0
<br /> mu hon„fiat„'e had eoewlol u,d„e wa„I In rnorer urine orttua'
<br /> thousands of hnrmrs Ind temporarily closeel the.area's inteenatidnnl airport.
<br /> ® nCa WnvbnmpLer.I s d;ML miO4m rerru.aliun b ea,lr nnx al iu RR.Imui n,nPlea
<br /> in fLnb tSiu,aendllxun Eo I,I,r.
<br /> (Mile,which made landfall as a Categnq;l bur rte.on the evening n(Sept.1q,
<br /> ® temporarily loft floor of Lha'env y asa,000 inhabitants without power while -no oro+inrhm,a m„Im uonoaRrnom�<9a,-am tw.r0 nm«I im,ovod,ul
<br /> stranding about p1,nno tonriat. Loin pmµnyandthe IIsWa000idoeR Ruminal m,he hmih-rrk'nlli Bans,,
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<br /> Palen tseluse HuoL
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<br /> TURNER ________.._.__.________---- 84
<br /> RFP: 17-10-01
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