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® 2. Qualifications In addition to these and other private customers,we are on the towing rotation in two nearby cities: the City of North Miami and the City of Opa Locka. We provide towing and storage services for these cities,similar to those requested by the City of Sunny Isles Beach. We have done an excellent job and have earned high marks and praise from both, having become a company upon which they know they can rely. We would do the same for the City of Sunny Isles Beach,and urge you to contact our references to learn more about our service, responsiveness and reliability. We understand your need to have a towing company that can rapidly respond to requests from your city.We have provided the City of North Miami and the City of Opa-Locka with average response times between 10-15 minutes. I can assure you that our response time for the City of Sunny Isles Beach will be just as rapid. In addition to quick response time,we also provide rapid clean-up of accident scenes to prevent traffic congestion.With our experienced drivers and a wide range of tow trucks(including our Landoll truck),our tows have ranged from regular automobiles to buses, helicopters, heavy construction equipment, boats, removal of vehicles from water,and so much more.Additionally,we are a reliable resource for the City of North Miami and City of Opa-Locka Police Department by being readily available to assist with tows at DUI checkpoints and sting operations where immediate towing services are required. In short,our company has provided the City of North Miami and the City of Opa-Locka every service outlined in your RFP,and we have the staffing, means, ability and experience to provide superior service to your City as well. Facilities Our facility is located at 1940 NE 153rd Street, North Miami Beach, FL.33162 and is approximately one (2.8) mile from the City of Sunny Isles Beach City Hall.We have lots of familiarity with the Sunny Isles Beach area since many of our Agero roadside calls are within the City of Sunny Isles Beach. Inside Storage Our inside storage facility can accommodate a minimum of 10 vehicles, including boats. The facility has a paved concrete floor,which is kept clean from debris and liquid spills. It has a working area of no less than 12 feet by 20 feet per vehicle,and the maximum height is approximately 20 feet. Security features include an aluminum roll up door with safety latches on both sides and an entry door between the aluminum doors. Access to the inside storage facility is strictly restricted to company owners and dispatchers. Our onsite employees provide constant, 24 hour monitoring of the facility,and we also have 24 hour video surveillance utilizing high definition and infrared security cameras,which record all activity with a recording time of 30 days. In addition to security,our inside storage is well maintained to protect the vehicles from the elements. It is well lighted to ensure accurate processing and inventory of ® all vehicles. It is well ventilated with mobile fans and provides compete protection from inclement weather.