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® 2. Qualifications <br /> In addition to these and other private customers,we are on the towing rotation in two nearby <br /> cities: the City of North Miami and the City of Opa Locka. We provide towing and storage services for <br /> these cities,similar to those requested by the City of Sunny Isles Beach. We have done an excellent job <br /> and have earned high marks and praise from both, having become a company upon which they know <br /> they can rely. We would do the same for the City of Sunny Isles Beach,and urge you to contact our <br /> references to learn more about our service, responsiveness and reliability. <br /> We understand your need to have a towing company that can rapidly respond to requests from your <br /> city.We have provided the City of North Miami and the City of Opa-Locka with average response times <br /> between 10-15 minutes. I can assure you that our response time for the City of Sunny Isles Beach will be <br /> just as rapid. In addition to quick response time,we also provide rapid clean-up of accident scenes to <br /> prevent traffic congestion.With our experienced drivers and a wide range of tow trucks(including our <br /> Landoll truck),our tows have ranged from regular automobiles to buses, helicopters, heavy construction <br /> equipment, boats, removal of vehicles from water,and so much more.Additionally,we are a reliable <br /> resource for the City of North Miami and City of Opa-Locka Police Department by being readily available <br /> to assist with tows at DUI checkpoints and sting operations where immediate towing services are <br /> required. In short,our company has provided the City of North Miami and the City of Opa-Locka every <br /> service outlined in your RFP,and we have the staffing, means, ability and experience to provide superior <br /> service to your City as well. <br /> Facilities <br /> Our facility is located at 1940 NE 153rd Street, North Miami Beach, FL.33162 and is approximately one <br /> (2.8) mile from the City of Sunny Isles Beach City Hall.We have lots of familiarity with the Sunny Isles <br /> Beach area since many of our Agero roadside calls are within the City of Sunny Isles Beach. <br /> Inside Storage <br /> Our inside storage facility can accommodate a minimum of 10 vehicles, including boats. The facility has <br /> a paved concrete floor,which is kept clean from debris and liquid spills. It has a working area of no less <br /> than 12 feet by 20 feet per vehicle,and the maximum height is approximately 20 feet. Security features <br /> include an aluminum roll up door with safety latches on both sides and an entry door between the <br /> aluminum doors. Access to the inside storage facility is strictly restricted to company owners and <br /> dispatchers. Our onsite employees provide constant, 24 hour monitoring of the facility,and we also <br /> have 24 hour video surveillance utilizing high definition and infrared security cameras,which record all <br /> activity with a recording time of 30 days. In addition to security,our inside storage is well maintained to <br /> protect the vehicles from the elements. It is well lighted to ensure accurate processing and inventory of <br /> ® all vehicles. It is well ventilated with mobile fans and provides compete protection from inclement <br /> weather. <br />