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Supervisory Training <br />Our Supervisors and Managers are provided with a comprehensive training <br />curriculum that includes such topics as effective coaching and counseling, <br />documentation and performance management. <br />Supervisors rely primarily on their "on-the-job" training with clear standardized <br />instruction on the core responsibilities of day-to-day client activities and employee <br />management. <br />Recognizing that the transition from security officer to supervisor can be <br />challenging, Seco Security Services, Inc. Services assists in the professional <br />development of newly promoted supervisory personnel and helps hone the skills <br />of existing supervisors. The syllabus for "Supervisor Excellence" training includes: <br />Leadership Principles <br />Supervisor Communications <br />Professional Standards <br />Handling Multiple Priorities <br />Sexual Harassment <br />Effective Patrolling Techniques <br />Customer Service <br />Principles of Management <br />Safety Driving <br />Parking Enforcement <br />Traffic Control & Detours <br />Report Writing <br />Emergency Preparedness and Crisis Management <br />Security's Role in Reducing Business Risk <br />Hurricane Preparedness <br />Customer Service as a Security Function <br />Planning, Organizing, Leading and Supervising <br />Workplace Violence <br />4 <br />t:. <br />Our Supervisors are trained to train the workforce <br />1175 NE 125th Street, Suite 612, North Miami, FL 33161, Phone (305) 892-0680, Fax (786) 773-2404 <br />}' www.secosecurityusa.com <br />10 <br />