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Seco Security Services' training programs are conducted with consistency, repetition and continual reinforcement through formal classroom and on-the-job training. The Basic Security Officer Training Series, a complete 12 -part active -learning system, includes interactive, up-to-date lessons on safety and security methods, emergency preparedness, effective communications, report writing, ethical conduct, and additional critical topics. Seco Security Services' formal classroom training program begins with a comprehensive new hire training and familiarization. All newly hired employees are required to attend at least 8 hours of classroom training. This training is the first in a series that will provide valuable information and tools that allow our employees to consistently deliver a professional service. In addition to any state and federally mandated training, Seco Security Services offers its employees enhanced training in ancillary areas such as Customer Service, Problem Resolution, Terrorism Awareness and Prevention, Workplace Violence and Diversity. Our site-specific training is detailed and client specified; the extent of which depends on the availability of material and information from each client. Prior to any post assignment each employee is trained on the client's unique and specific requirements, specifications and needs. First -Class Customer Service Training is what we provide to our employees regarding of their job assignments (i.e. uniformed security guard, plain cloth loss prevention officer, front desk concierge, public attendant, etc.). Trainings are G recorded in the employee's file and clients are usually invited to participate in the trainings. l 9 i' f' 1175 NE 125th Street, Suite 612, North Miami, FL 33161, Phone (305) 892-0680, Fax (786) 773-2404 www.secosecurityusa.com