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16 | Page- Park One of Florida <br />City of Sunny Isles Beach RFP No. 18-03-01 <br /> <br /> <br />On-going Review and Additional Training <br /> Performance reviews are given to all associates semi-annually or annually. <br />• Remedial training is provided as needed. <br />• A structured disciplinary process is used if necessary. <br />• Manager meetings occur weekly. <br />• Citywide meetings for associates are held quarterly for additional training, feedback, and <br />to discuss their suggestions and ideas. <br />• A structured associate suggestion program is utilized company-wide and rewards are <br />given for the best suggestions; management has committed to respond to all associates’ <br />suggestions in five business days or less. <br />• Random drug testing is used company- wide based on a lottery system; associate specific <br />drug testing is used in the event of accidents or behavioral incidents. <br />• Polygraph Testing is used as an investigative tool for specific problems subject to Federal <br />laws governing their use. <br /> <br />APPROACH/METHODOLOGY <br />