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• - A • _ • r _ SECURITY SERVICES • Contractor shall provide: • 1 or more uniformed bilingual attendants with clearly visible name badges to cover aforementioned hours/days at said location (English and Spanish preferred). o Prior to commencement of operational services, the Contractor shall submit a description of the uniforms proposed to be worn by on-site personnel for Project Manager approval. • Operating supplies for attendants to include a "Lot Full" sign • Hourly rate shall be all inclusive Invoice on bimonthly or monthly basis-must be itemized to include hours, days, and attendants names. Services to be billed on hourly services rendered to City. • Contracted hourly rate if City needs additional attendants for events or special circumstances • Background checks for attendants • Provide a point of contact (account rep) that can be contacted at all times and has direct access to attendants on site • Schedule of assigned attendants (on a weekly or biweekly basis) FPI Security Services will provide(1)unarmed security officer to perform the duties of a parking lot attendant. FPI will provide a "Lot Full"sign as described in this section for the use of the officer. We fully understand the schedule requested and are fully capable of covering the request. Attendant(s): • • Must be fluent in English and be able to communicate effectively both verbally and in writing. • Must have at minimum a high school diploma or G.E.D. • Must behave in a professional and respectful manner at all times. • Shall direct patrons to pay meter • Shall display "Lot Full" sign when needed, and enforce local and emergency traffic only when sign is posted. Enforce no deliveries at all times. Communicate any enforcement issues to the City, working with police and parking enforcement. • Shall provide Customer Service as it pertains to location (beach hours, lifeguard information, Pier entrance fees), parking procedures, additional parking options, and City rules and regulations • Attendant shall communicate to contract manager within a minimum of 48 hour notice, if for any reason scope of work cannot be performed, including late arrival of attendant or if attendant must leave premises prior to designated time • Shall control traffic coming in/out of lot • Shall be neatly groomed in an approved uniform, with a visible name tag and properly equipped at all time. FPI Security Services takes pride in maintain high standards of service in the security industry. All attendants will meet or exceed the above requirements.