Laserfiche WebLink
• <br /> CITY_C:.SUNVIAI !e5+bt a Hr .- .. _ <br /> 19070 Gal-has Avenue, <br /> Sunny Isles beach, Florida 331601 sonny <br /> 30594 7.0606 <br /> v asibll.net Lime ! �' <br /> 1 ' <br /> •j, .'•,to.1 4 <br /> n77( 0 <br /> ejQo,son1 <br /> Section 3 <br /> Scope of Services/Technical Specifications <br /> 3.1 BACKGROUND <br /> The City of Sunny Isles Beach is located on a barrier island in the northeast comer of Miami-Dade <br /> County, bounded by the Atlantic Ocean on the east and the Intracoastal Waterway on the west. <br /> The City is experiencing a major redevelopment renaissance on the east side of Collins Avenue, <br /> the main thoroughfare. To the west of Collins Avenue, the City is building parks, improving the <br /> infrastructure and laying the groundwork for future redevelopment. The City has a diverse <br /> population of approximately 21,000 residents and almost one million vacationers visit Sunny Isles <br /> Beach annually. <br /> 3.2 SCOPE OF SERVICE <br /> There are several services which are required as part of this RFP. All services must be included <br /> in the proposal in order for it to be considered. It is the intent of the City to have on single credit <br /> card processing company provide all the service needs of the City. The scope of services is as <br /> follows: <br /> 1. Provide a competitively based discount for the processing of for three major credit cards: <br /> Visa, Mastercard and Discover. <br /> 2. The service shall allow the City to authenticate the cardholders and use the card's magnetic <br /> stripe to authenticate the cardholder and to authorize and capture the transaction. <br /> 3. Provide payment, settlement and refunding services. <br /> 4. Provide a customer receipt that has only the last four (4)digits of the credit card number and <br /> does not show the expiration date. <br /> 5. Deposit payments into the specified City bank accounts by merchant ID. <br /> 6. Provide online daily transaction and account reconciliation reports by major credit card and <br /> by merchant ID. <br /> 7. Application must be compatible with the City's present equipment and software, or provide <br /> equipment and software alternative. <br /> 8. Provide, at no cost to the City, on-site technical service as may be required in the event of <br /> operational difficulties related to transmission of daily transactions or any <br /> equipment/software failure or malfunction. <br /> 9. The Proposer shall allow for virtual terminal access to City staff to input transactions <br /> manually via the Internet. <br /> In addition to the above scope of services, Proposers shall: <br /> 1. Be a company, or identify a principal within the company, with at least three (3) years <br /> experience in processing credit card payment records transmitted for processing and <br /> settlement from major credit/debit card processing networks. The orincipal(s) must have the <br /> years of experience required throughout the duration of the contract. <br /> 2. Be compliant with all Payment Card Industry (PCI) security standards as established by the <br /> Payment Card Industry Standards Council. Induding, but not limited to, encrypt all data and <br /> City of Sunny Isles Beach 'Request for Proposal No. 13-03-01 13 <br />