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SIn addition, all appropriate staff complete ongoing industry and professional development training <br /> every year as outlined in their personal development plans. Our corporate training plan allows us to <br /> focus the training of our employees to ensure that we have qualified staff with expertise in our core <br /> business. <br /> Employee personnel records are continually reviewed to ensure that at project initiation all Page I 1 <br /> qualifications, licenses and training are up to date and employees are ready for work. <br /> Experience with FEMA reimbursement <br /> KDF has many years of experience in successful FEMA reimbursement work and no client has ever <br /> been denied reimbursement for work KDF has performed. <br /> Our FEMA liaison officers are fully versed in this process, including FEMA documentation, eligibility and <br /> compliance and are available to provide as much support and assistance as required before, during and <br /> after the recovery process to ensure full reimbursement for our clients. <br /> All of our management team and our FEMA liaison officers have taken formal FEMA certified training <br /> and are also able to provide in-house training to whatever level is required by the City of Sunny Isles <br /> Beach. <br /> Equal opportunities <br /> KDF is an equal opportunity employer and recruiting decisions are made on skill, experience and <br /> suitability for the role along with business need and not on race, gender, color, age, religion, sexual <br /> orientation, national origin, ancestry, marital status, veteran status, politics or any other factor <br /> protected by law. <br /> Documentation <br /> Accurate documentation and reporting management are critical functions of each project, ensuring <br /> that City of Sunny Isles Beach is provided with data required for receipt of federal funds. <br /> At KDF we have developed processes to ensure high quality documentation is captured and available to <br /> our customers. We utilize industry leading OCR software (optical character recognition software) which <br /> enables us to convert hand written/scanned printed tickets directly onto the KDF servers.This improves <br /> capture time and accuracy and can be used with our own or customer field tickets. At our initial <br /> meeting with City of Sunny Isles Beach we will formalize our reporting and monitoring processes to <br /> ensure they meet the needs of both organizations and are established prior to project initiation. <br /> KDF Enterprises, LLC RFP Disaster Debris Management and Disposal Services 18-04-02 <br />