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rte, <br />oSMART <br />co J.. SMARTGov Community® Subscription Agreement <br />Community <br />Community or data. <br />(e) CLIENT will not use SMARTGov Community to track, store, or otherwise process or <br />memorialize any other governmental entity's data, with the sole exception of importing information <br />pertaining to the Licensed Jurisdiction from any source available to the Licensed Jurisdiction, even if that <br />source contains another governmental entity's data. <br />(f) CLIENT shall have sole responsibility for downloading and storing back -up files as long <br />as PALADIN makes such back -up files available for download in accordance with Section 5.2(c) below. <br />(g) At least three (3) business days before the Start Date, Client shall provide to PALADIN <br />the name and contact information of CLIENT's administrator, who will be responsible for issuing user <br />names and passwords for End -Users and Named Users. CLIENT may change such administrator by <br />providing written notice to PALADIN. <br />(h) CLIENT represents and warrants to PALADIN that it (i) has all requisite legal power and <br />authority to execute this Agreement and to carry out and perform its obligations hereunder, and (ii) is <br />and will remain in compliance with all applicable laws, regulations and rules of any government body or <br />other competent authority relating to its business or performance under this Agreement. <br />5.2 PALADIN Responsibilities. <br />(a) Subject to the terms and conditions provided herein, PALADIN shall use commercially <br />reasonable efforts to provide SMARTGov Community in material conformance with the Documentation. <br />CLIENT shall promptly notify PALADIN in writing if SMARTGov Community fails to materially conform to <br />the Documentation, and PALADIN's entire liability and CLIENTS exclusive remedy shall be for PALADIN <br />to use commercially reasonable efforts to provide SMARTGov Community in material conformance with <br />the Documentation. <br />(b) PALADIN shall issue a user name and password, and otherwise provide access to, <br />SMARTGov Community for CLIENT's administrator by the Start Date, provided that CLIENT furnishes <br />information in accordance with Section 5.1(g). <br />(c) Each month, by the Back -up Availability Date set forth on the Sales Order, PALADIN <br />shall make available for CLIENT a back -up file of CLIENT's Data for CLIENT to download for a period of <br />72 hours, after which PALADIN shall delete such file. <br />(d) PALADIN represents and warrants to CLIENT that it (i) has all requisite legal power and <br />authority to execute this Agreement and to carry out and perform its obligations hereunder, and (ii) is and <br />will remain in compliance with all applicable laws, regulations and rules of any government body or other <br />competent authority relating to its performance under this Agreement. <br />5.3 Scope. Services other than SMARTGov Community, such as training, implementation, consulting <br />services and other professional services are outside the scope of this Agreement but may be provided <br />pursuant to PALADIN's Professional Services Agreement if agreed upon in writing by the parties. <br />6. SUBSCRIPTION SERVICES <br />Subscription Services, standard upgrades, and scheduled maintenance shall be provided for SMARTGov <br />Community as set forth at http: / /smartgov. paladindata. com /smartgov /supportloverview.html, and shall be <br />conditioned upon compliance with this Agreement, including payment of annual Fees. Subscription <br />Services do not include, and PALADIN shall not be responsible or liable with respect to, any problems or <br />issues arising from (i) unauthorized or improper use of SMARTGov Community; (ti) modification, alteration <br />or configuration of SMARTGov Community by CLIENT or a Third Party that has not been authorized in <br />writing by PALADIN, (iii) hardware, software, technology or intellectual property which has not been <br />provided by PALADIN pursuant to this Agreement, (iv) telecommunications facilities; (v) any breach of this <br />Agreement by CLIENT, or any act or omission of any End -User which, if performed or omitted by Client, <br />would be a breach of this Agreement, and /or (vi) any act or omission of CLIENT or any End -User that <br />prevents, delays, disturbs or interferes with PALADIN's performance of its obligations under this <br />Agreement.. <br />Page 7 Initials — Paladin CV6 Client \ _ <br />SIB <br />