Reso 2013-2047 - Laserfiche WebLink

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TOSHIBA T6401 am Nob Hill Road Tamarac, FL 33321 Leading Innovation » Established in 1986, originally as CopyCo. Inc., Toshiba Business Solutions has become a leader in providing .quality Toshiba office products. The winning combination of our Toshiba quality products and a staff of dedicated people have made Toshiba one of the fastest growing companies in the entire country. Toshiba Business Solutions has combined quality products and dependable people to provide total satisfaction unrivaled by any competitor. Through our alliance with Toshiba America our customers gain from the global strength of Toshiba and the local care, convenience and commitment of Toshiba Business Solutions. As a global technology leader, Toshiba is well - positioned to provide The City of Coconut Creek with a comprehensive managed solution. The focus of our proposed partnership is to provide The City of Coconut Creek with a thorough understanding of its print output environment in an effort to drive greater efficiencies across the organization in tandem with reducing The City of Coconut Creek's costs. Because we understand the challenge of managing printers, copiers and faxes, as well as the complexity involved in managing an array of vendors to service and maintain equipment, Toshiba strongly believes we are the right choice to meet your needs now and in the future. As demonstrated in our RFP response, our objective is to evolve your print service processes from a fragmented and financially opaque infrastructure to a more consolidated, standardized, and cost - efficient enterprise organization. There are three principal study areas when considering various improvement strategies Fleet Optimization - often, companies have too many devices with a dizzying array of printer drivers and unique consumable supply items. Fleet Optimization focuses on standardizing on fewer models, effectively located that optimize cost and worker productivity. Toshiba has developed a discovery and analytical tool, called Encompass, to help identify, characterize and quantify all aspects of an output environment. Winner of the prestigious C/O Magazine Enterprise Value Award, Encompass is designed to help organizations identify weaknesses in their current infrastructure and, more importantly, provide a blueprint and plan to create an optimized one. Toshiba has studied hundreds of enterprises throughout the U.S. and Europe. To ensure a high degree of accuracy and objectivity, Toshiba employs a strict Six -Sigma methodology as the foundation of our assessment'. In an effort to keep this document as short as possible, the detailed methodology was left out. Print Management - the Toshiba Print Management program allows companies to enjoy the benefits of consolidated billing, single point of accountability and cohesive output strategy while utilizing both Toshiba and non - Toshiba equipment. Through the print management program, Toshiba provides all consumables and on- site service for your existing fleet of HP, Lexmark and other laser printers as well as a wide assortment of 3rd party faxes. Document Workflow - a large portion of the total cost of document management and output is comprised of process, procurement and support costs. This is also where we make recommendations to actually encourage end -users to print less. Toshiba consultants will review key document workflows and recommend ways to perform certain document related tasks quicker and more efficiently. As you review our response, you will find information about a number of products and services that will continue to assist The City of Coconut Creek in overcoming the limitations noted in your RFP. Very simply, the purpose of our proposed relationship would be to: • Help streamline the procurement and vendor management process • Provide the utilization of FM Audit to integrate your order fulfillment, asset management, and reporting • Deliver proven products, service and document management expertise • Reduce any confusion and inefficiencies surrounding device management • Provide a flexible program including highly - aggressive pricing Align where necessary analytical techniques and management processes • Provide consulting and advisory services, to ensure that The City of Coconut Creek has a highly - efficient and cost effective device fleet Toshiba's Recommendations for The City of Coconut Creel's RFP for Managed Print Services, 12.01 -10-10 Page 11 of 42