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t. �Nx <br />`!CONSTRUCTION <br />MANAGEMENT <br />t Qualfan Argentina, Buenos Aires, Argentina <br />International Inbound Calls Agent <br />• Provided customer support and researched required information using available resources <br />• Handled inquiries and complaints about products and services <br />• Completed call logs and produced call reports <br />C� <br />G <br />k <br />u <br />11 <br />EDUCATION <br />Miami Dade College, Miami, FL <br />Candidate for Bachelors in Construction Management May 2015 <br />GPA: 3.61 <br />SKILLS <br />• Proficient in Microsoft Office Programs (Excel, Outlook, Word, PowerPoint) <br />• Proficient in Most Computer Applications <br />• Bilingual — English /Spanish <br />• Excellent Typing Skills - 65 WPM <br />• Management Experience <br />FL: C130519484 M5:18124-MC 45 Almeria Avenue I Coral Gables, Florida 33134 Page 37 of 66 <br />FL: CMC1250004 NC:69344 O: 305.523.3656 1 F: 888.499.1748 1 LynxConstructionManagement.com RFQ# 13 -08 -01 <br />TN: 63012 <br />