Reso 2014-2188 - Laserfiche WebLink

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EDMUNDS & ASSOCIATES Simple. . Solutions. system administrators on how to manage the MCSJ application. Prior to go live, Edmunds & Associates will help the City of Eustis IT staff establish the MCSJ production environment. Training Scope Defines the scope of the work involved in MCSJ project training. Only upon mutual agreement this Project will utilize a train the trainer approach. During the Project's beginning phase, Edmunds & Associates will deliver two types of training: • Process oriented MCSJ application training to City of Eustis process owners and key users • Technical training to City of Eustis IT Staff Edmunds & Associates standard education materials will be used for this training. Training will be on -site, via webinars and on the phone when applicable. Change Management Scope Defines the scope of work required to manage needed parallel change management activities at City of Eustis. The Project requires different processes and as a result, may change employee responsibilities, authority, and competence requirements. City of Eustis must carry through needed change management activities in consulting with the Edmunds & Associates project management team. By change management we mean: • Reorganization required as a consequence of the project • Needed recruitment, transfer, or extensive training (not covered by Edmunds & Associates' normal supply of training) • Other reorganization in City of Eustis's business that may negatively impact this project Data Conversion Scope Defines the scope of work required to manage data transfer from City of Eustis's existing maintenance application into Edmunds & Associates' MCSJ software. City of Eustis is responsible for cleansing legacy system data, preparing data to be imported into Edmunds & Associates' MCSJ application database, and for developing any required conversion export routines. Edmunds & Associates will provide technical consulting in an advisory role to support the City of Eustis's conversion efforts. Upon mutual agreement and your legacy system capabilities we expect data files in ascii or excel. The data to be converted is identified in the Master Agreement. The project team will be assigned to the project on a part -time basis. Any anticipated changes to the team must be communicated to the steering committee within five working days, which will evaluate the impact of any replacement on the project's schedule and cost. The City of Eustis project team will have the necessary knowledge of the existing legacy systems from a technical perspective. Additionally, it is anticipated that any support from other Eustis entities or departments as may be needed according to the work plan and resource plan (infrastructure, network, desktop support) will be available to the project team and will not detrimentally impact the project timeline. 9A]