Reso 2014-2188 - Laserfiche WebLink

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ER]EDMUNDS & ASSOCIATES Simple. . Solutions. • Manage the scope of the project • Ensure that the quality assurance demonstrates the quality standards set • Manage project risks • Mediate and resolve project conflicts • Establish an internal help desk at your site to handle first -level support after the project is closed City of Eustis Project Manager — Role and Responsibilities The City of Eustis project manager is assigned to the project by City of Eustis management. Operationally, the Edmunds & Associates project lead and City of Eustis project manager are responsible for project planning, control and follow -up. The City of Eustis project manager provides day -to -day leadership and direction to the project. Responsibilities in the MCSJ Implementation Project • "Own" the project on a day -to -day basis • Work with the Edmunds & Associates Project Lead in defining project objectives • Work with the Edmunds & Associates Project Lead in planning all phases of the project • Work with the Edmunds & Associates Project Lead in monitoring and controlling what is done in the project • Make sure performed work is in accordance with the Project Statement of Work • Report to the steering committee • Validate updates of the Project Statement of Work • Has the ultimate responsibility for the quality of the delivered solution • Make decisions required to keep the project on schedule and within budget • Support process owners (for example, templates and overall project questions) • Communicate with City of Eustis project members and the rest of the organization • Issue notices for and take minutes during steering committee meetings • Issue notices for and take minutes during progress meetings City of Eustis Project Quality Owner — Role and Responsibilities The project quality owner (PQO) is assigned to the project by City of Eustis management and reports to the steering committee on project quality assurance matters. The PQO has no other role in the project. PQO supports the quality auditor in making quality audits on project deliverables. This also means that the PQO should continuously work with the City of Eustis Project Manager to prevent quality problems from occurring and to promote a quality standard throughout the project. The project must attain the sufficient level of quality defined in the project quality plan. Responsibilities in the MCSJ Implementation Project • Take "ownership" of and provide leadership for project quality by promoting the quality standard throughout the project • Together with the project quality auditor, review the Quality Plan and perform work in accordance with it • Work to ensure that quality standards are attained and that, where appropriate, corrective action is taken in order to prevent deviations • Together with the Project Quality Auditor, perform quality audits on project deliverables • Assist the Project Quality Auditor in preparing audit reports that document findings of and recommendations for all deviations in the quality level of project deliverables; check that follow -up action is taken for reported deviations • Make quality improvement recommendations to project management and the steering committee