Reso 2014-2188 - Laserfiche WebLink

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ELEDMUNDS & ASSOCIATES Simple. . Solutions. City of Eustis Technology Director — Role and Responsibilities The IT Director or person in an equivalent position from the City of Eustis is responsible for all technical aspects of the project. This role manages the system administrator and has the responsibility for IT related decisions. This person works together with the Edmunds & Associates technical system consultants. Many times this person is a vendor, sub - contractor or from another municipality or government entity. Responsibilities in the WICSJ Implementation Project • Perform work in accordance with the Statement of Work • Provide guidance for the system administrator • Data conversion routines: • Static data • Transaction data • Historical data • Maintenance of IT systems: • System maintenance • System availability • Identification and resolution of system problems • Providing the required hardware and infrastructure to support: • Training on MCSJ application • Prototyping • Pilot testing • Full scale testing City of Eustis System Administrator — Role and Responsibilities The system administrator from City of Eustis is responsible for all technical aspects on an operational level, and receives guidance and support from the Edmunds & Associates technical system consultants. Responsibilities in the MCSJ Implementation Project • Installation of hardware (PCs, printers, other peripheral and communications devices) • Installation of PC software (Microsoft Office products, Internet Explorer, etc.) • Internet connectivity (VPN, e-mail connectivity, networks) • Operating routines (compiling an "operational handbook ", backup and restore, night jobs) • Database construction during the project • System menu and security: • Control over system menus • Control over system access through user IDs City of Eustis Process Owner — Role and Responsibilities The Process Owner is assigned to the project by City of Eustis management. The main responsibility of the Process Owner is to implement the business solution within the MCSJ process area. Responsibilities in the MCSJ Implementation Project • Perform work in accordance with the Statement of Work to the required level of quality • Allocate sufficient time to carry out the project objectives of the business processes • "Own" the MCSJ processes by providing the necessary skill level and resources 39