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CONTINUING PROFESSIONAL CONSULTING SERVICES (CCNA) NO. 20-07-01
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<br />City of
<br />
<br />Using these overriding principles and philosophies integrated into a team approach, RADISE has developed and
<br />provided a wide range of professional services for projects for public and private clients and we will be able to harness
<br />resources to help the City achieve your goals.
<br />
<br />RADISE has an in-place Quality Assurance/Quality Control (QA/QC) program to ensure the quality of all aspects of our
<br />work to meet our clients’ technical and contractual requirements and objectives. QA/QC of work items will be performed
<br />in accordance with the Contract and delivery order-specific requirements and our approved internal QA/QC plan.
<br />RADISE will provide a QA/QC committed staff of experienced and trained personnel. Independent Technical Reviewers
<br />will also be assigned to each Task Order, based on their professional expertise and the nature of the work to be
<br />performed. Our QA/QC Program and standard operating procedures contain detailed guidance to our technical staff
<br />on all aspects of QA/QC. Project instructions are updated as necessary throughout the life of a project and have been
<br />used effectively to guide our QA/QC program on SFWMD District, State (FDOT), and Federal Contracts and projects.
<br />The RADISE management team will monitor Contract performance, and is dedicated to continuous improvement by
<br />listening closely to the needs of the City. To assist the management Team in completing its mission and delivering
<br />high-quality services, each member has full access to RADISE’s management and performance control systems, which
<br />are summarized below. RADISE emphasizes and follows a culture of Continuous Quality Improvement.
<br />Document and Data Control - Documented procedures are in place describing the control of documentation within
<br />the RADISE System. The procedure defines controls for:
<br /> Approving documents for adequacy prior to issue
<br /> Review, update and re-approval of documents
<br /> Change control and the current revision status of documents
<br /> Accessibility of relevant versions of applicable documents
<br /> Legibility and positive identification of Quality documentation
<br /> Prevention of the unintended use of obsolete documents
<br /> A project file system is set up and maintained in a central office electronic file management location. The
<br />electronic project files will contain all digital project documentation in accordance with local office procedures.
<br />
<br />Control of Quality Records - Quality records provide evidence of conformity to the requirements, and effective
<br />operation of the Quality Management System. A documented procedure exists which defines the controls needed for
<br />the identification, storage, protection, retrieval, retention times and disposition of quality records.
<br />Quality Planning/Project Control – Project specific Quality plans can be developed as necessary depending on the
<br />size and needs of the project and are an integral part of the RADISE QA/QC Program. Project specific Quality plans
<br />can be used to define how RADISE will meet our client’s specific project QA/QC requirements. Quality plans address
<br />required quality activities, acceptance criteria, key stages of project development, responsibilities and authorities, and
<br />documentation requirements.
<br />RADISE QA/QC Program documented procedures ensure that all required quality activities have been performed
<br />satisfactorily by qualified personnel prior to the release of the work deliverable to our clients. Quality activities may
<br />include Detail Checking, Independent Technical Review, Drawing/Specification Checking, Coordination Review,
<br />Calculation Checking, or other reviews or checks as deemed necessary by the Project Manager or Quality Manager.
<br />Procurement Quality - Sub consultant and subcontracted services are evaluated and selected based on their technical
<br />expertise and proven ability to meet contractual requirements. Purchasing/contractual documents shall contain data
<br />clearly describing the product or service ordered, including scope of work, technical requirements, professional liability,
<br />qualifications of personnel, Quality Management and Quality assurance/Quality Control System requirements. The
<br />
<br />Using these overriding principles and philosophies integrated into a team approach, RADISE has developed and
<br />provided a wide range of professional services for projects for public and private clients and we will be able to harness
<br />resources to help the City achieve your goals.
<br />
<br />RADISE has an in-place Quality Assurance/Quality Control (QA/QC) program to ensure the quality of all aspects of our
<br />work to meet our clients’ technical and contractual requirements and objectives. QA/QC of work items will be performed
<br />in accordance with the Contract and delivery order-specific requirements and our approved internal QA/QC plan.
<br />RADISE will provide a QA/QC committed staff of experienced and trained personnel. Independent Technical Reviewers
<br />will also be assigned to each Task Order, based on their professional expertise and the nature of the work to be
<br />performed. Our QA/QC Program and standard operating procedures contain detailed guidance to our technical staff
<br />on all aspects of QA/QC. Project instructions are updated as necessary throughout the life of a project and have been
<br />used effectively to guide our QA/QC program on SFWMD District, State (FDOT), and Federal Contracts and projects.
<br />The RADISE management team will monitor Contract performance, and is dedicated to continuous improvement by
<br />listening closely to the needs of the City. To assist the management Team in completing its mission and delivering
<br />high-quality services, each member has full access to RADISE’s management and performance control systems, which
<br />are summarized below. RADISE emphasizes and follows a culture of Continuous Quality Improvement.
<br />Document and Data Control - Documented procedures are in place describing the control of documentation within
<br />the RADISE System. The procedure defines controls for:
<br /> Approving documents for adequacy prior to issue
<br /> Review, update and re-approval of documents
<br /> Change control and the current revision status of documents
<br /> Accessibility of relevant versions of applicable documents
<br /> Legibility and positive identification of Quality documentation
<br /> Prevention of the unintended use of obsolete documents
<br /> A project file system is set up and maintained in a central office electronic file management location. The
<br />electronic project files will contain all digital project documentation in accordance with local office procedures.
<br />
<br />Control of Quality Records - Quality records provide evidence of conformity to the requirements, and effective
<br />operation of the Quality Management System. A documented procedure exists which defines the controls needed for
<br />the identification, storage, protection, retrieval, retention times and disposition of quality records.
<br />Quality Planning/Project Control – Project specific Quality plans can be developed as necessary depending on the
<br />size and needs of the project and are an integral part of the RADISE QA/QC Program. Project specific Quality plans
<br />can be used to define how RADISE will meet our client’s specific project QA/QC requirements. Quality plans address
<br />required quality activities, acceptance criteria, key stages of project development, responsibilities and authorities, and
<br />documentation requirements.
<br />RADISE QA/QC Program documented procedures ensure that all required quality activities have been performed
<br />satisfactorily by qualified personnel prior to the release of the work deliverable to our clients. Quality activities may
<br />include Detail Checking, Independent Technical Review, Drawing/Specification Checking, Coordination Review,
<br />Calculation Checking, or other reviews or checks as deemed necessary by the Project Manager or Quality Manager.
<br />Procurement Quality - Sub consultant and subcontracted services are evaluated and selected based on their technical
<br />expertise and proven ability to meet contractual requirements. Purchasing/contractual documents shall contain data
<br />clearly describing the product or service ordered, including scope of work, technical requirements, professional liability,
<br />qualifications of personnel, Quality Management and Quality assurance/Quality Control System requirements. The
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