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11 to the individual project work authorizations. KEITH will provide a draft written scope, schedule, and budget for the work authorizations to the City within five (5) business days of the scoping meeting and be prepared to negotiate the scope and fee through the City’s negotiation process. KEITH will provide a final written scope, schedule, and budget within two (2) business days of receipt of agreed upon comments on the draft scope following successful negotiations. It is important to note that the KEITH team has successfully negotiated many projects with a minimum number of negotiation sessions to meet the requirements of the City Commission directives concerning minimizing the negotiations. We have done that by entering the negotiation process with reasonable fees so that one (or two if needed) negotiation sessions are ample to complete the scope and fee process. KEITH has the ability and staff capacity to begin work with minimum notice and will initiate work immediately upon formal Notice to Proceed or as needed by the City. KEITH’s approach to this contract includes Quality Responsiveness and Skilled Management combined with the technical ability and level of experience that will provide superior service to the City of Sunny Isles Beach. We are extremely proud of our accomplishments as a local business and truly believe our commitment and dedication to the success and progress of our cities makes us the best choice for the Continuing Professional Consulting Services (CCNA). TAB D - PROJECT APPROACH & UNDERSTANDING The Client Service Managers and/or Project Manager will discuss the goals and objectives for each project with the City to understand the scope of work, level of detail and the applicable technical standards that need to be met for each assignment. Constant Project Supervision and Communication: Quality is achieved by conveying the scope and special instructions to the office and field staff together with regular reviews of their continued work effort and progress. Active Senior Management: Quality is assured by the Senior Management establishing realistic schedules and providing the proper technical directions to the team assigned. Plan omissions are typically the greatest challenge in any QA/QC program, and they are best identified in a review by experienced senior staff members. Senior staff also provide the independent reviews of the processes, procedures, and project documentation to provide the required deliverable to the City. Formal Quality Reviews: Quality of the deliverables and the procedures is verified by the KEITH QA/QC Officer, Mr. James Theile, PE. A final check of the deliverables is performed by the Project Manager and the QC Professional on every project prior to submission to the City. FAST TRACK | EFFICIENT WORK ORDER PROCESS Regardless of the project site, scale, or schedule, KEITH commits the necessary resources and quality personnel to complete the work orders. Our experience has provided a thorough understanding of the myriad of project issues that may arise when executing fast-track work orders on contracts requiring on-call engineering services. The KEITH team, with its senior level, proactive management, and continuous quality control measures, has proven to be a team that can successfully perform on this consulting services contract for the City of Sunny Isles Beach. KEITH proposes to maintain the process that has been followed for each work authorization based on similar types of experiences, to assure continued timely response to Sunny Isles Beach’s needs, which involves a close working relationship with the utility representatives, permitting agencies and other key stake holders. This process, and the timeline to which the KEITH team commits, is as follows: Our Client Managers and/or Project Manager will meet in person or via telephone with City’s Project Manager or representative within one (1) business day of the initial scoping meeting request, to discuss scope, schedule, and budget issues related