Laserfiche WebLink
Quality Assurance I Our Quality System was initially <br />developed to comply with the ISO -9001-2K certification <br />requirements with a robust process of independent <br />audits for "architectural and engineering design and <br />consulting." Over time, we discontinued the ISO <br />certification and created our own internal manual, the <br />Hauser Operations Manual, based upon the program <br />process and requirements. Our staff re -commit annually <br />to this quality system, which is clearly documented and <br />then communicated across all offices, disciplines, and <br />marketsegments. We have further outlined our standard <br />operating procedures to demonstrate how we deliver <br />quality projects for our clients on schedule and below <br />budget. <br />Quality Control I Quality control (QC) is inherent in every <br />Osborn Team effort. Extensive and detailed QC reviews <br />will occur before each milestone submittal. This process <br />involves review from the design, operational, cost and <br />constructability standpoints of the project. Performed <br />by project team members and also individuals who are <br />not involved with the project, the process is designed to <br />obtain an independent, objective review. <br />RFQ 20-07-01 CONTINUING PROFESSIONAL CONSULTING SERVICES <br />A QC group reviews all documents and their comments <br />are incorporated into them before submission to the City <br />Manager for each phase of development. <br />Overall QC review is accomplished by: <br />• Systematic checking within each discipline involved <br />on each task assignment. <br />• Interdisciplinary document review for design <br />coordination. <br />Outlined next are several of the basic procedures that <br />guide us in delivering quality projects for our clients that <br />are on schedule and below budget. <br />VALIDATING DESIGN DECISIONS <br />We have rigorous standards and procedures for the <br />technical checking and interdisciplinary coordination <br />review of our drawings and specifications. Our projects <br />are checked at least twice on smaller projects and a <br />minimum of three times on large or complex projects. The <br />checking process involves drawings, specifications and <br />calculations. Taking our internal technical drawing check <br />and design validation as examples, we have outlined our <br />procedures below. <br />SECTION D - PAGE 11 <br />