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WORK ASSIGNMENT DELIVERY Osborn Engineering has developed a standard operating procedure (SOP) for delivery of projects from inception to completion. This standard will be followed to perform work assignments under this contract. Osborn SOP - Work Assignment Preparation Duringthe initial delegation of work assignmentfrom the City Manager, the Osborn Project Managerwill be in direct contact with the City Manager to assess the scope and identify the primary discipline for each work assignment. An Engineering Lead will then be designated to manage the work assignment. The Engineering Lead will be responsible for the management of deliverables and successful completion of the work assignment. Together the Project Manager and Engineering Lead will work with the City Manager to clarify any scope items that may need additional details. The Project Manager and Engineering Lead will then assemble a work assignment team containing the necessary disciplines from professionals at Osborn or our team of sub -consultants. The Project Manager will develop a man-hour tabulation of all disciplines involved and work with the City Manager to determine a schedule with deliverable milestones and internal quality assurance review periods. The Project Manager will deliver the man-hour tabulation, schedule and a not -to -exceed budget proposal to the City Manager for review and written approval. The work assignment preparation will follow the Osborn Standard Operating Procedures format as outlined below: Osborn SOP - Task Order Preparation • Review RFP and Proposal with Client • Negotiate Scope, Hours, and Fee • Review Revised Scope/Hours/Fee • Reconcile Scope/Hours/Fee with Client • Contract Review • Execute Work Assignment Purchase Order RFQ 20-07-01 CONTINUING PROFESSIONAL CONSULTING SERVICES Osborn SOP - Project initiation Upon approval of the proposal and assignment of the task order, Osborn will hold an internal kick-off meeting with key personnel. Critical path design elements will be discussed and recorded in the project schedule. The team will cover standards for design elements, expected deliverables, communication standards and expectations. Regular monthly status meetings will then be scheduled. Anticipated applicable permits will be addressed during the kick-off meeting and milestones will be added into the project schedule with anticipated review times. Once the Assignment Work Plan has been developed with disciplines, permits, schedule and communication parameters established, the Client kick-off meeting with the City Manager will be scheduled to finalize the project approach and work plan with the Osborn Team. The project performance will follow the Osborn Standard Operating Procedures format as outlined below. Osborn SOP -Task Performance • Project Creation • Confirm Project Team Organization • Establish Design Standards • Confirm License Requirements • Outline CAD Standards and Identify Coordinator • Outline Software Licenses, Access and Security • Outline Safety Program • Establish Change Management Process » Identify a Change » Evaluate Validity of Change » Develop Add Service Request (ASR) » Authorization to Proceed » Notification to Accounting • Prepare a Project Information Sheet • Outline Permit Requirements • Issue Draft Approach to Project Team • Prepare Agenda(s) for Kick -Off Meeting(s) • Internal Kick -Off Meeting » Distribute Project Information » Review Project/Client Goals and Metrics » Review Summary of Terms and Conditions » Review Osborn History with Client » Review Scope, P0, Contract Deliverables » Review Doc. Numbering/Revision System » Review PE Stamping Requirements » Review Project Safety Requirements » Review Project Approach » Review Change Management Process » Set Pull Plan Requirements » Review Project Milestone Schedule/Budget » Establish Review Requirements and Dates » Issue Meeting Minutes SECTION D - PAGE 14