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City of Sunny Isles Beach <br />Continuing Professional Consulting Services (CCNA) RFQ No. 20-07-01 <br />Tab D Project Approach and Understanding – Page 6 <br />Quality Assurance/Quality Control (QA/QC) <br />We have proposed Nadia Locke, PE, LEED AP to provide QA/QC for this contract. She is also the assistant project <br />manager. E Sciences combines quality assurance into each facet of our services, from the first phone call to the final <br />invoice. The ultimate purpose is to provide the City with the confidence that services are performed according to the <br />appropriate industry standards and that quality assurance is integral to every step of our process. E Sciences has <br />achieved successful results because of our detailed, structured approach to controlling workflow. Our methodology <br />describes the tools and approach we typically utilize to ensure that our services are completed on schedule and within <br />budget. <br /> <br />While the concepts discussed above are procedural and mechanical, total quality and success can only be achieved by <br />jointly committing to goals established by the City, regulatory or other agencies involved, and the project’s consultants. <br />E Sciences is committed to the goal of working closely with the City, and drawing on the strengths, skills, and knowledge <br />of each team member to achieve a quality project that is completed right the first time, within budget and on schedule. <br /> <br />Scheduling Methods <br />We understand the importance of production schedules and delivery dates. To meet project deliverable dates that may <br />have accelerated schedules we have automated our project scheduling process from the inception of the project. We <br />utilize Microsoft Planner to develop internal structure and deadlines to coordinate with all staff. When the project scope <br />has been approved by the City, Mr. Freedman will initiate preparation of the necessary work plan, sampling plan, and <br />health and safety plan as appropriate and set the project up in Microsoft Planner. The second tier of the project <br />management process is to assemble and mobilize the most appropriate professional and technical team members for <br />execution of the work. The project manager assigned to the task order will administer the day-to-day activities for the <br />duration of the project. He or she will monitor and report the status of schedule, budget, technical quality, and overall <br />performance for timely review by Mr. Freedman. With an adaptive management philosophy, should issues that <br />unexpectedly impact schedules arise, Mr. Freedman will notify the City promptly and offer alternatives to mitigate <br />schedule impacts. <br /> <br />Mr. Freedman will continue to regularly communicate with City staff. The update may be communicated in a written report, <br />if so requested, or may simply involve affirmation of the project schedule and tasks performed over the past week via <br />electronic mail, if preferred. Periodically, E Sciences will provide a project status report. This will likely be provided with <br />an invoice (if a project is to be invoiced monthly) and other reports or documentation required by the task order or desired <br />by the City’s project manager. <br /> <br />Innovations <br />We try to incorporate innovation into our work when it can create efficiencies, deliver a better product or save our clients’ <br />money. Below are some examples from similar contracts. <br /> <br />• E Sciences has successfully implemented innovative regulatory approaches such as incremental sampling method <br />(ISM) which resulted in both cost and time saving to our clients. Our extensive knowledge of the environmental <br />rules and regulations allows us to branch into the use of "out-of-the-box" regulatory tools, such as ISM, composite <br />sampling and statistical evaluations, to promote the success of our projects while promoting cost savings and <br />expediting the project schedule. <br />• We assisted some of our clients with implementation of their National Pollutant Discharge Elimination System <br />(NPDES) permits. Part of this project included developing stormwater management features asset management <br />databases. Instead of sending staff out into the field to Global Positioning System (GPS) or survey locate drainage <br />features, we have a team of Geographic Information Systems (GIS) analysts dedicated to georeferencing PDF <br />versions of roadway and drainage plans and developing databases that include the location and attributes of each <br />drainage feature.