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10.POLICIES & PROCEDURES HUMAN RESOURCES PROGRAM For over 30 years now, SFM has offered consistent work, keeping our pool of applicants full of local enthusiastic personalities. Using our regional employment recruitment strategies, SFM’s experienced recruitment team will target local residents for employment opportunities thus fostering community involvement and development. SFM is known for its local employment opportunities throughout South Florida and we are truly a localbusiness that can boast about giving back to the community more than any other vendor. Having a well-trained and organized staff is essential to maintenance operations, and everyone who is on our team plays an intricate role in the successful operations of every project. At SFM, our onboarding professionals and management teamprepare hundreds of qualified individuals to successfully carry out their daily assignments. SFM employees are trained, uniformed, and fully equipped prior to their job assignment assuring effective performance as specified by our client. In the past, human resources professionals focused primarily on administrative tasks such as finding qualified employees, matching them to appropriate jobs, and balancing the interests of the organization with the rights and needs of employees. Today, the roles of HR professionals have evolved to support an organization in reaching its strategic goals and improving business results, while cultivating talented and capable staff. Simply understanding human resources management terminology, concepts and principles just doesn’t cut it today. Our talented managers design and implement human resources management policies that support our organization’s strategic plan for growth and “Brand” recognition. They serve to enhance our organization’s ability to attract, motivate, develop, and retain effective employees, which is paramount to our client retention through quality service and growth through reputation. Page 94 of 111