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Gateway supports a file Pass Thru option which supports the upload of a full Nacha formatted filealong with the security of a two-user upload and release. Direct file transmission (Direct Send) which connects the customer system of record generated Nacha file directly with Synovus ACH payment processing. Once this option is set up, the process is ‘hands-free’ for our customer. 2.Payroll Direct Deposit - The City is on a bi-weekly payroll basis, covering an average of 300 employees every other Friday. The net payroll amounts to approximately$850,000($650,000 netpayroll / $200,000taxliability).Currently,allemployeeshave direct deposit; however, there may be an occasional check issued to an employee in lieuoforinadditionto a directdeposit.The Proposerwillprovidedetailsofhowtheir bank administers a direct deposit payroll program, including, but not limitedto: a.Procedures for receiving electronic payroll, including transmission deadlines for direct deposit ACH files and description of when funds are debited from the City’saccount. We accept ACH files at any time; however, those files will be processed with next business day’s scheduled cycles: ACH transactions received and originated from both NACHA and the Federal Reserve. ACH transactions are posted based on the effective date of the item or batch, and when the item was received or originated from the Federal Reserve for posting. Below is Synovus ACH Origination System Cut-off Times: ACH Origination via Gateway (Future Dated) 10:15AM, 1:45PM, 2:00PM, 3:45PM, 5:00PM & 6:00PM ET. ACH Origination via Gateway (Same Day) 10:15AM and 1:45PM ET. ACH Origination via Direct Send (Same Day and Future Dated) 9:30AM, 12:00PM, 1:15PM, 3:15PM ET. ACH Origination via Direct Send (Future Dated) 4:00PM, 6:00PM and 7:00PMET. b.Detailsonhowtohandle a voidandreversalofanindividualdirectdeposit item. ACH Returns and Rejects are provided through reports that users will have access through Synovus Gateway. Users can set up alerts through Synovus Gateway for email notifications. Below are the reports and information provided. ACH Returns contain information related to returned ACH entries. ACH return reasons include NSF, closed account, or NOC (notice of change). The NOC will contain a zero- dollar amount, indicating the receiving bank posted the entry for the recipient and is providing the originator with correct information to update their files. Corrections can consist of changes to the receivers account number or bank routing number. Regulations require the sender to make corrections to their ACH batch within 6 banking days of receiving notification. ACH Reject provides information relating to ACH batch or entries that have rejected. ACH Returns are also available via a NACHA file. July 12, 2024Page 31 City of Sunny Isles Beach RFP 24-06-01 Banking Services - Synovus Bank Submission