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City of Pompano Beach,FL WITT 1O'BRIEN'S Disaster Recovery Management Services would also provide QA/QC oversight of all project activities,report safety concerns,inspect trucks for alterations to capacity or placards,halt any work deemed unsafe or ineligible under FEMA guidelines,confirm clearance of all roadways and map any remnants,and provide written confirmation of debris removal completion. Periodically,a Witt O'Brien's project analyst would also perform internal project inspections on our documentation and data management functions to ensure full compliance with company standards, the City's requirements and federal reimbursement guidelines-in order to intercept and swiftly correct any potential deficiencies.We focus on the need to find better ways in which to operate and solve problems.A significant element of our success in this area is the commitment of both managers and line staff in continual process improvement.Witt O'Brien's fosters a communicative atmosphere among its deployed personnel,regularly holding meetings,conference calls,and other • engagements to allow the assembled team to discuss issues they face in the field,and brainstorm on ways in which to address them that will result in more efficient and effective project delivery. Public Information Emergency Response vi)Assisting the Citywith responding to public Concerns and comments - ,• We understand the vital importance of keeping the public Informed throughout the duration of a major debris removal project and we will coordinate with the City to implement a Public Information Plan.We will work with the City to develop timely and informative public announcements about the debris project,safety considerations,hazardous waste handling, collection schedules,methods of sorting and separating debris to increase collection and disposal efficiencies and other issues.Through our communications management software,PIER"',we can develop a web-based communications system that would allow the City to instantly and efficiently disperse information to any target audience including the community,media,elected officials, police and fire personnel,field staff,contractors,and federal authorities.We will also make staff available to the City to distribute and disperse public information on the debris project and may deploy our field monitoring staff to disseminate fliers to residents. Truck Measurement and Certification Program vu.)Certifying contractor vehicles for debris removal using methodology and documentation practices appropriate for contract monitoring As the debris removal contractor's trucks and equipment begin to arrive at the disaster scene,Witt O'Brien's will initiate the truck measurement and certification program in coordination with the debris removal contractor,to accurately measure the volumetric capacity of each truck.We follow the latest FEMA 327 standards and methodologies for measuring and calculating the capacity of debris removal trucks.We will also provide FEMA compliant truck placards and truck certification forms.Original truck certification forms signed by our Truck Certification Manger,with photographs of each truck showing Its placard and any modifications,would be provided to the City in a binder along with electronic'PDF"copies and a summary spreadsheet.Our roving monitors/quality control Inspector will also periodically spot check and re-certify trucks during the project in order to deter and detect fraudulent alteration of truck capacities or placards. In addition, the truck certification and measurement information is easily verified using our electronic debris management system, DebrisPro"". September 4,2014 Page 131