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• CONTINUING PROFESSIONAL ° ddddddddI I>, ARCHITECTURAL & ENGINEERING SERVICES o,, • : -: = • S*iee4Al FIRMS ONLY (CCS^,) RFQ NO. 12-04-02 ,• • � i AAA 1 TRAFFIC & TRANSPORTATION ENGINEERING CSA Grout:04AtiPti °i I AAAAA4 AAAI ' all projects. The decision making process must be sound Quality Assurance Officer and swift, and CSA Group will build on the already existing A Senior Level Project Manager will oversee the QA/QC working relationship between our firm, the City, and any effort, and will assign the independent reviewers for this additional contractors through open lines of project. The main components of the QC Review are: 1) communication, prompt and candid discussion of Engineering design criteria review, including decisions and challenges, and clear leadership for conflict resolution. commitment made 2) Plans preparation/cross reference review, and 3) Constructability and biddability review. Approach to Scope of Work Quality review of the construction plans will ensure that Through our years of experience providing similar services plans and bid documents are free from errors, omissions, to various public agencies, we have developed a process and misinterpretations. that has resulted in excellent results for our clients. The two main ingredients of our process are planning and Support Services ' communication; and we believe these two ingredients, Support Services consists of a group of professionals well coupled with our experienced and proactive project respected in their fields of expertise. This group will assist management team, will result in the successful completion the Task Managers in performing their duties. This group of all work assigned to our care. will review plans, perform design and make recommendations in their field of expertise. I. PROGRAM MANAGEMENT CSA Group utilizes a strong management approach on all of Monitoring the Program Schedule ' its projects. Our project managers are not just involved in Continuous monitoring of the various project schedules will management, but also in the technical issues of the project. be performed. The Team is keenly familiar with the process This approach provides our clients with the best possible and requirements of each type of proposed project and the ' timeframes required to accomplish each task. The Team is service. well aware of activities that may not be under the direct CSA Group will take a proactive approach to the control of the City that may cause potential delays. Some ' management of this contract to assure proper coordination of activities from all parties involved to accomplish the of these activities consist of utility issues, permitting and public concerns. The Team will monitor these activities successful completion of the contract. This contract may closely to minimize unexpected events that could lead to 1 require that multiple work orders or authorizations be possible delays. performed simultaneously and by different team members and discipline compositions. Therefore, a well-defined The responsibility for control of the project schedule management plan that monitors progress and coordination progress will be monitored by the Project Manager. This is of paramount importance. schedule control will be accomplished as follows: • The main components of the management approach consist Weekly contact by Task Managers with Support Service of the following issues: staff and subconsultants to determine project progress and to identify areas of potential delays or conflicts. Organizational Structure • Bi-weekly meetings of Task Managers with the Project CSA Group proposes an organizational structure with clear Manager to review each project schedule and define definition of responsibilities and lines of communication to corrective action, if required. If needed, this meeting successfully manage this program. The organizational will also include the subconsultants involved in the structure consists of three major levels: project. Project Manager • Monthly meetings will be held with the City to inform The overall contract will be controlled by the Project and discuss the project status and schedule. Also, this Manager. He will be responsible for the overall management meeting will serve as an avenue to obtain feedback and of the project, managing and coordinating the individual direction from the City. task assignments, the day-to-day coordination of each task 8 all internal and external coordination of project issues and serves as the direct line of contact with the City. 1m