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® . ,VN„♦IS o,' '. SGM Engineering, Inc. ® E( z City of Sunny Isles Beach RFP No. 12-04-02 ® 1 Continuing Professional Architectural & Engineering Services ® „o�;.'� Firms Only (CCNA) si r., ' .� Section 4 - Approach and Methodology © Design Quality Management Plan O SGM has a wealth of experience with the successful projects such as the ones that will be included in this contract. The approach we utilize for a specific project and for a continuing service contract such as this is an ® integral part of our Design Quality Management Plan. We know that Total Quality Management is accomplished by implementation of a Design Quality Management Plan and the continuous improvement of ® activity processes, involving everyone in the organization in order to accomplish a high standard of quality in o the final product. SGM's management plan establishes the methodology to ensure that quality is the driving force in the phases of all operations of SGM and particularly on a continuing service contract as this one. Our end goal is to provide only high quality services to the City of Sunny Isles Beach, free of errors and 0 omissions, delivered on time and on budget. To achieve this, we have established a companywide ® methodology whereby the appropriate people make the correct decisions, based upon asking the right questions at the right time. Based on our understanding of the Scope of Services and past experience with similar O contracts we have developed a management plan for processing task orders. The steps in this approach are as follows: ® Project Kick-Off:The initial project activity will include a project kick-off meeting with the City of Sunny Isles Beach and project stakeholder agency representatives. 0 Define the Project: For these projects, the first step is to define each project and prepare a scope of services and Q fee proposal. SGM will then review the available information related to the project, visit the site, discuss the issues ® associated with the project with involved stakeholders or agencies, and identify the project issues, needs, and constraints. 0 ® Scope, Schedule, and Contract Documents: Based on our review of the available information, and an identification of the issues, needs and constraints, we will prepare a detailed written project approach or scope of ® services, and schedule. ® Once the scope and schedule have been reviewed and approved by the City of Sunny Isles Beach staff, Purchasing ® will prepare the work order for the project. This will be transmitted to SGM for signature and returned to Purchasing for signature. Once the Work Order is executed, the City will issue a written Notice to Proceed. In some cases, a ® kickoff meeting with key stakeholders may also be held. ® Data Collection:This process is to gather the available existing information such as existing construction plans (as- ® builts), right of way maps, utility location maps, wastewater flow data, topographic information, existing and future development information, engineering data (architectural, mechanical, electrical, utility lines) soils data, a listing of ® affected agencies and individuals, and other data as the specific project may dictate. For renovation and alteration projects, on-site will be conducted to verify the as-built documents and assess the existing systems and equipment. ® This engineering analysis will ultimately identify potential savings to the City, along with providing valuable input to the construction phasing plan. Communication with the Owner's engineering staff, maintenance staff and other long-time employees is critical during this data collection phase. SGM will contact members of the Owner's staff ® and/or hold project information meetings to obtain input. From these meetings/conversations, Owner preferences, expectations and goals are also identified and can be ® incorporated from the beginning stages of the project. This phase would conclude with a technical memorandum. ® This document would serve as the basis for design and identify the ultimate facilities to be designed and constructed. Design and Planning Services: SGM provides the following services: ® Environmental studies/ s and abatement design; research analysis; design for construction; alteration and repair of real property; program management; professional services; pre-design site- ; feasibility and concept studies; space ® planning and programming; design and design concepts/standards; value engineering; life cycle costing; and post ® design-shop drawing review. ® SGMA 0 ENGINEERING! 47