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• Sign-off that the Hardware Phase Responsibilities have been completed. • Sign-off that the Go Live Phase Responsibilities have been completed. Professional Services Overview Payroll Rules Questionnaire: The purpose of this document is to assist your payroll staff in defining the rules and regulations that govern your labor cost management requirements. This survey is also used as a guideline for Andrews Technology to custom configure your Novatime system. Your staff members responsible for payroll and work regulations should complete this. Your Andrews Technology Representative will guide you through this survey and Andrews Technology technical staff members will answer any questions that you may have. Employee File Creation: City of Sunny Isles Beach is responsible for the creation of an employee import file. The content of which will be discussed with your assigned Andrews Technology project leader. Software Configuration and Programming Once your Payroll Rules Questionnaire and Employee File are created, your Novatime software will be configured to meet your specifications. During Phase I, test data will be entered and test reports will be generated and validated. This will be a thorough process. Modifications will be made as required. Ethernet Cable/Phone Line Installation City of Sunny Isles Beach is responsible for the installation of all Ethernet cable and jacks and phone lines/jacks. Andrews Technology can assist you by providing information regarding the correct type of communications cable and proven installation techniques to insure error free transfer of punch data from the terminal to your Novatime software. If POE is an identified requirement, Ethernet Jacks would not be necessary and Andrews Technology would design and implementation work accordingly. Software Installation: As soon as all of Andrews Technology' minimum system support requirements have been met, our Installation Team will arrive on-site (as per"Exhibit A") and install the software. Communications will be tested between the server and terminal(s) after the customer installs the hardware. Software Training: The next aspect of the Implementation Phase of the project is the training of the key users and supervisors. Arrangements should be made to allow for uninterrupted training. This ensures that the quality of the training received is the highest possible. All training will be central site (at the customer's main office or via the web). City of Sunny Isles Beach is responsible for notifying all attendees of their assigned class schedule. All software training for key users and supervisors is unlimited in availability. (See below for more information) Page 4 of 10