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IntelliTime Systems Corporation Response - Statement of Work City of Sunny Isles Beach, Florida • Physical Plant Review o Identify and Visit Unique Locations — Other Than Networked and Computerized General Office Environments o Time Clock Locations o Interview Remote Timekeepers and Collect Samples of Special Timekeeping Use Cases' o Identify Unique Work Environments — • Mobile Workers • Non-Networked Environments • Workers Without Computer Skills • Hourly Workers — Time Clock Users The physical plant review provides information that is the basis of our recommendations regarding the number and location of timekeeping devices that may be required to support your operations. These can include Time Clocks, Interactive Voice Response (IVR) Telephone timekeeping, Mobile Laptops, Hand Held Computers or Kiosk shared use computers. ® At the conclusion of the Discovery Consulting Phase we prepare several documents for review by the Client Project Manager. These include: • System Configuration and Test Plan Table of Contents — This document, when completed is typically 100-150 pages in length and includes fully documented scheduling and timekeeping use cases and interfaces. • Detailed Project Work Plan — The Discovery Consulting phase has identified all of the scheduling and timekeeping use cases and the professional services to configure test and document these configurations and install at the City. C• Fit-Gap Analysis — This identifies any customizations that may be required to support timekeeping use cases that are not configurable from the baseline version of IntelliTime. A complete line item budget is included for each item. Training Plan — Describes the recommended process for training. Takes into account operational requirements such as customer service locations where the ' This is often an overlooked step when clients attempt to write a detailed requirements document for an RFP prior to involving the vendor. In past projects we have found hundreds of cases where the bargaining agreement and policy manual states one specific procedure but we find by talking to the field staff that in fact the actual practice is completely different and represents the proper policy. Because central payroll is receiving the time cards after they have been reviewed and edited by the remote timekeepers, often ® these practices are invisible to headquarters staffs. Copyright 2016, IntelliTime Systems Corporation Page 3 of 6 5/10/2016