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IntelliTime Systems Corporation Response to the City of Sunny Isles Beach, Florida Training IntelliTime Systems Corporation is proposing a turn-key implementation including on- site training for key users to be held once the system configuration and interfaces are substantially complete. The reader is encouraged to review the Statement of Work and Sample Project Plan for a comprehensive description of our implementation methodology. The training classes start with the System Administrator Operations class that includes a review of the System Configuration and Test Plan use cases for Timekeeping and Scheduling. Held over a four day period the class includes practical experience with timecards that reflect each system rule delivered. Administrators will practice with transactions that originate from Web timecards, time clocks and the 24 x 7 Dynamic Shift Scheduling program. All system interfaces will be tested for the correct import of employee data from the City HR system and the export of time transactions to centralized payroll system. New user setup procedures will be reviewed. Data archiving with be reviewed. At the end of this class the administrators will have a solid understanding of the day to day operations of the configured solution. As part of the above training Administrators will also receive User and Supervisor training to familiarize themselves with the basics of Time and Attendance including ® Leave Requests. The Administrators will then enter 75-100 timecards into IntelliTime on behalf of users, using timecards from the prior pay period as examples of unstructured test cases. The 24 x 7 Dynamic Shift Scheduling module training for the 24 x 7 departments can then be scheduled in parallel with the Administrator training and testing. City 24 x 7 staff will be trained on their Schedules and Rosters configured for their organization. Administrator will be trained on day to day operations including approving Leave Requests, managing schedule events and extra duty assignments. Testing will be done with the Interactive Voice Response (IVR) telephone notification system. The system is typically rolled out on a department by department basis, workgroup by workgroup so a user and their supervisor are both trained on IntelliTime at the same time. If users will be entering their own timecard in IntelliTime via a networked PC, we can train users in a hands on class in a City training room configured with PC's, or they can be trained in a lecture environment with 100+ users in attendance to see a demonstration overview of timekeeping. Both classes take around one hour and forty- five minutes. They receive a handout for users and then return to their office where they can immediately begin using IntelliTime. The decision between a lecture style training for users or hands on training in a PC equipped training room is made by the customer based on cost, hands on training is typically a smaller group so more classes are needed and the City's estimation of their user's PC skills. Many proficient users do fine with a lecture type class. ® Copyright 2016, IntelliTime Systems Corporation Page 1 of 2 5/10/2016