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O -(` /'■) PHONE 704.377.1755 FAX 704.377.3155 WEB parkinc.com <br /> \\ / ADDRESS 1415 South Church Street I Suite T I Charlotte I North Carolina 128203 <br /> O \ <br /> O MYSTERY SHOPPER EMPLOYEE ASSESSMENT <br /> O PARK INC <br /> Date: <br /> OLocation Name: <br /> Name of Employee: <br /> 0 Time: <br /> O Personal Appearance: (Visually inspect the condition of the employee's uniform.) <br /> Was the employee's uniform clean? Yes No <br /> O Was the employee wearing his/her nametag? Yes No <br /> 0 <br /> O _ Was the employee professional in appearance? Yes No <br /> 0 Overall was Park Inc well represented by the employee(s) appearance?Yes No <br /> O Customer Service: (Pay particular attention to the enthusiasm level of the employee as <br /> well as his/her diction when speaking.) <br /> O Did the employee establish eye contact with you? Yes No <br /> O Did the employee smile upon greeting you? Yes No <br /> O Did the employee use a courteous greeting? Yes No <br /> Did the employee display a high level of energy? Yes No <br /> O Were you able to observe inappropriate workplace behavior? Yes No <br /> 0 <br /> 0 <br /> 0 <br /> 0 <br /> 0 <br /> 0 <br /> 0 <br /> 0 <br /> 0 <br /> 0 <br /> 0 <br /> 0 <br />-0 <br /> 0 16 <br />"0 <br />