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i Personnel It is the employee on the job that is ultimately responsible for the reputation that Cleaning Systems has earned. Our employees are the best screened, trained, equipped and supervised custodial workers in South Florida. Upon being selected to provide custodial service for you, we will transfer current employees in our other buildings and mix them with newly trained employees to provide you with a satisfactory cleaning crew. Recruitment Cleaning Systems firmly believes that by investing sufficient time in the selection process of employees that many possible future problems may be avoided. In fulfilling our hiring profile, emphasis is given to the applicant's tenure in residence, employment, length of employment, telephone, automobile and appearance. Training Each employee continues their training with his or her own direct supervisor in the geographic area to which they have been • assigned. Only in this manner can the specific cleaning requirements be adequately taught and enforced. Motivation Cleaning Systems recognizes the critical importance of fair management policies, progressive training programs and regular employee evaluations as the criteria for solid employee relations. Turnover By totally avoiding crisis hiring and the implementation of well supervised hiring procedures, complemented with a strong training program, an employee evolves that is much more apt to find satisfaction in doing custodial work. Methods of Operation The "Team or Gang Cleaning" method is used by Cleaning Systems. "Team or Gang Cleaning" is defined as an individual performing a specific task throughout a large geographic area, in contrast to "Station Cleaning," which is an individual assuming the total responsibility within a given area. In recent studies, it has been shown that team cleaning is a much • more efficient and productive method for cleaning, and thus, provides an all around cleaner facility.