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and initiates the appropriate corrective action and determines to focus on how to correct the problem on a procedural and systematic level. The supervisor will also meet with the person responsible for the problem. The meeting will reinforce the training the employee learned from previous lessons. Inspections Schedule We develop daily, weekly, and monthly schedules of all inspection activities. The planned daily inspection will be directed to high traffic areas and it may include random inspections of high frequency and continuous task and 100% inspection for periodic services. The schedules will show the data for each inspection and identifies the inspector. For this contract, Chi-Ada Corporation will perform essentially 100% inspection of all services rendered. The Manager and Supervisors will perform random, regular, and periodic visual inspection of the facility. Each Supervisor will perform an inspection before leaving, using a checklist to note problems and areas that will be corrected. The checklist will be signed and dated by the inspector, and the time inspection was completed. To ensure that all activities, functions, and processes are covered, inspections will be conducted using the same checklist to identify problem areas requiring correction. Chi-Ada Spot Inspections Chi-Ada Spot Inspections is the most important method to ensure continually high quality standard inspections. It is singularly the most important method for ensuring current and on the spot including future performance. This method involves a three step inspection; random inspection, total inspection, and continuous inspection. All inspections findings will be documented so that the following actions are taken immediately: . Applicable employees are informed when their level of work performance has diminished below previous levels . A corrective action request is initiated, to be corrected by the end of the same shift, related to any task that has been rated less than "satisfactory" A Quality Control Deficiency Report is initiated to improve any task where the performance level has diminished below previous levels. Inspections are an ongoing practice Chi-Ada's coinstantaneous inspections provide additional insurance for attainment of our quality control objective. Supervisors perform these inspections. The inspections are predominately "walk through." The "walk through" is performed with varying frequencies. The "walk through" is always performed after a certain task is completed, e.g. window cleaning, floor maintenance, or after a predefined task is completed. One of the things that the "walk through" enables Supervisors to do is check for any possible problems. If found, the problem will be immediately corrected. Also, custodians are trained to perform visual inspections of the work they just completed before moving on to their next task. At Chi-Ada we create a locale file of inspections 27