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City of Sunny Isles Beach <br />RFP# 11 -12 -01 <br />DO) <br />Fleet Wide Remote Management System <br />January 4, 2012 <br />Instruction Manuals <br />User /Operating Procedure manuals, specific to the RSI AVL System, will be provided to each <br />trainee. The User /Operating Procedure manuals will consist of the generic capabilities for each <br />component as well as all the necessary amendments that describe customer's specific <br />modifications and enhancements. Course Training Manuals, for each functional or technological <br />area of training, will be provided to the customer Project Manager, along with master copies of <br />all training and orientation documents in order to facilitate duplication of materials for future <br />training purposes. Vendor equipment manuals relating to the specific software and hardware <br />utilized in the project will also be delivered to the customer's Project Manager. (Note: Any <br />duplication of materials is for internal use on the RSI AVL Project and may NOT be distributed <br />to outside sources without the written approval of the vendor.) <br />All such printed training /orientation materials will be: <br />• Approved by the customer Project Manager prior to their use or distribution <br />• Customized and specific to the RSI AVL Project and the products used therein and <br />the systems operating therein. <br />• Complete and current as of the date of Substantial Completion of the RSI AVL <br />Project. <br />• Easily understandable, detailed and focused to the inherent knowledge levels of each <br />of the below- described staff categories based on their individual `need to know'. <br />• Updated, as necessary, consistent with any maintenance and support agreements to <br />this Project. <br />Radio Satellite Integrators, Inc. <br />CONFIDENTIAL <br />47 <br />