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City of Sunny Isles Beach <br />RFP# 11- 12 -01' ; <br />Fleet Wide Remote Management System <br />January 4, 2012 ` \ <br />At the conclusion of each formal testing phase, RSI will provide client with written certification <br />of the test results and performance compliance for each of the system components. In the event <br />of testing problems, client, RSI and the appropriate agencies will meet and confer on the results <br />of the testing performed. Subsequent decisions to proceed with the project must be approved by <br />all parties. All the participants must attend scheduled meetings through means of conference <br />calls or on -site visitations. <br />Also, final details of the Laboratory and Acceptance Tests will be confirmed with the <br />Stakeholders before implementation of the testing in order to ensure client service level does not <br />degrade below current service levels during the testing process. <br />Finally, in addition to the above formal testing procedures, there will be a comprehensive <br />demonstration of the operating system to client. This demonstration (Acceptance Test) is <br />necessary in order to satisfy the parties that Substantial Completion has been achieved. <br />Acceptance Testing <br />There are two fundamental aspects to the Acceptance Testing — functional and operational. The <br />functionality of the RSI AVL System will have been completely tested by the Test phase of the <br />project. To a lesser extent, the ability of the user to change the operational parameters in order to <br />change the service provided will have also been demonstrated. As a consequence, the <br />Acceptance Test is largely a confirmation of the functional requirements and a stress / full <br />loading test of the operation as the service parameters are changed based upon real time public <br />demand. <br />Because of the inherent inability to predict the need for service changes, it is only by observing <br />the system over a period of time that we can be reasonably assured that all the possible <br />combinations and scenarios have been considered. During the Acceptance Testing the <br />performance of the System will also be evaluated, with regard to the ability of the system to <br />respond in a timely and efficient manner to customer oversight and customer requests. <br />Radio Satellite Integrators, Inc. <br />CONFIDENTIAL <br />51 <br />