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�y �y Of sUN � Rebuilt / remanufactured parts will have been dismantled and reconstructed as necessary: all internal and external parts cleaned and made free from rust and corrosion; all impaired, defective, or substantially worked parts restored to a sound condition or replaced with new, rebuilt, or unimpaired used parts; all missing parts replaced with new, rebuilt, or unimpaired used parts; and such other operations performed as are necessary to put the product in sound working condition. Rebuilt or used parts must conform to the manufacturer's reconditioning tolerances. Costs for lubricants, grease, and other similar materials used to maintain or repair city fleet vehicles shall be included in the parts cost incurred by the Contractor and ultimately to be part of the targeted operating budget costs in accordance with the provisions of this agreement. 3.8 PERFORMANCE STANDARDS The Contractor needs to be fully aware of the fact that City departments that rely on vehicles to perform their functions operate in a highly competitive environment and time for maintenance and repair work is of the essence. With this in mind, the Contractor will meet the performance standards noted below during the term of this agreement. The Contractor will be expected to maintain these performance standards at all times. labor disputes, strikes, and other events, except those beyond the Contactors' control will not relieve the Contractor of meeting these standards. 3.9 VEHICLE TURNAROUND TIME STANDARDS The following percentages of all maintenance and repair work must be completed within 24 hours of the vehicles delivery to the garage or within 24 hours of notification of maintenance requirements (excluding weekends and non - working holidays): General Fleet Vehicles 85% of the time One -Ton or Smaller Vehicles 80% of the time Larger than One -Ton Vehicles 75% of the time (Includes Construction Equipment & other specialty equipment) No more than 5% of all vehicles will be out of services for maintenance or repair for more than 48 hours per trip to the garage with the following exceptions: A. Accident or Vandalism Repair: If the cost of repair is less than $2,000, the repair must be completed within ten (10) calendar days of the damage notification. If the cost of repair is $2,000 or greater, the repair must be accomplished within twenty (20) calendar days from the date of damage notification. B. Vehicles awaiting repair authorization from the City: In cases where the Contractor is awaiting repair authorization from the City to proceed with a given repair, the period City of Sunny Isles Beach I Request for Proposal No. 12 -07 -01