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RFP 17-04-01 Informational Touchscreen Kiosks and Software Services
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RFP No. 17-04-01 Informational Touchscreen Kiosks and Software Services
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RFP 17-04-01 Informational Touchscreen Kiosks and Software Services
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4/24/2017 11:03:12 AM
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4/24/2017 11:01:41 AM
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<br />City of Sunny Isles Beach |Request for Proposal No. 17-04-01 14 <br /> <br /> Provide real-time preview of updated content <br /> Support multiple and diverse endpoints while maintaining exclusive content uniqueness <br />for each endpoint <br /> Supports a minimum High Definition (1920x1080p) <br /> Capability to schedule content – Add and remove content at a specific date and time <br /> Windows compliant (define Windows version that support) <br /> Support Virtual server (VMware) – identify compatible version level <br /> Compatible with Microsoft SQL <br /> Recording of kiosk usage – Log each transaction by date and time of particular partition <br />of screen <br /> Analytic reporting of kiosks usage – Report count by date and hour of when a partition of <br />the screen is accessed. Reporting function (provided daily, weekly, monthly, and annual <br />in Microsoft Excel and other City approved formats). <br /> Capability to customize usage reports <br /> High availability - kiosks capable to function when loses network connectivity storing <br />content locally <br /> Licensing by media server <br /> Licensing by end points <br /> Backup and restore retaining content for 1 year minimum <br /> Capability to upgrade content management software versions <br /> <br />3.23 SECURITY <br /> Multilevel based security roles – update, read-only, approval, administration <br /> Tailored user access by allowing update to specific data while blocking access to other <br />content partitions <br /> Multilayer approval process with ability to preview renderings prior to live dissemination <br /> Hacker protection with encryption at transmission and storage level <br /> Provide audit logs of all modifications to content and system software <br /> <br />3.24 PROFESSIONAL SERVICES <br /> Onsite assessment of proposed sites and recommendation for placement of kiosks <br /> Interface with Cultural and Community services staff to develop initial content design and <br />capability <br /> Detailed scope of work with hours defined per each activity <br /> Installation and labor <br /> Training on software to create and modify content <br /> Define length of training in hours per attendant <br /> Define type of training offered – classroom (city location or remote), online, <br />training manuals, hands-on labs <br /> Number of individuals to train minimum 4 <br /> Detailed scope of work with hours defined per each activity <br /> <br /> 3.25 SUPPORT AND MAINTENANCE <br /> Periodic onsite preventative maintenance of kiosks at minimum of every 3 months <br /> Local (within 25 miles) support of malfunctions
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