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Informational Touchscreen Kiosks and Software Services <br /> ® RFP#17-04-01 C HKAmeric Inc. <br /> REPRESENTATIVE PROJECTS <br /> SANTA BARBARA <br /> Transit Center Interactive Kiosk <br /> CHK America launched its first ConnectPoint1M Interactive Kiosk at Santa Barbara's main transit <br /> Center. <br /> The transit center was the ideal location to launch our interactive product line due to its high volume <br /> of service, its physical layout and because of the large number of tourist that use the transit center <br /> on a daily basis.After three months at the transit center, Mel Deaile,Transit Center Supervisor had <br /> this to say: <br /> Lt "CHK America's ConnectPoint kiosk is extremely popular with residents and tourists. It <br /> • dramatically reduces the number of questions asked at our Customer Service windows, <br /> freeing staff to answer telephone calls and handle other responsibilities. The kiosk is an <br /> invaluable information tool for our customers." <br /> CHK America focused on the core areas of wayfinding information when we designed the User <br /> Interface.Those areas comprise the 3 core modules of information that are fundamentally necessary <br /> for effective decision making in a high cognitive load environment. <br /> 40 May 9, 2017 Confidential page 6 of 32 <br />