RFP 17-10-02 Seasonal Ice Rink - Laserfiche WebLink

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City of Sunny Isles Beach |Request for Proposal No. 17-10-02 15 9. Material Handling Equipment for Set-Up and Strike 10. All Tools, Equipment, and Supplies for Set-Up and Strike 11. White Ice Paint, Select Logos (as directed and approved by the City), and Installation Thereof 12. Wood-Frame Covering Over Rink Header 13. Kiosk or Service Counter for Ticket and Skate Rental Operation 14. Skate Change Deck Area (“L” on two sides of the rink, with other required pedestrian access walkways; 8-feet on long-side of rink) 15. Benches for Skate Change Area 16. Sound/P.A. System (for music entertainment and safety announcements) 17. Turf Carpet to Trim-Out/Finish Rink Perimeter/Edge 18. All Transportation and Freight from/to Factory/Storage 19. Liability-Limitation Package (including industry-standard text for liability waivers, yellow- jackets for skate monitors, text for various signing, text for P.A.). 20. Policy & Procedures/Training Manual for Rink Operation. 21. Dimensions for indoor skating rink are approximately 15,000 square feet; 206' x 73' 3.4 TURNKEY EXECUTION, PROFESSIONAL MANAGEMENT, AND DAY-TO-DAY OPERATION The contractor shall provide the total management and operation of the project (pre-, during, and post), and shall deliver to the guests a superior level of customer service. Per sonnel shall be screened, trained, and monitored to fulfill this obligation; the facility shall be maintained on a daily basis to fulfill this obligation. Specific inclusions: 1. Professional Project Manager Assigned to the Project (advance coordination wit h CITY, other primary operators, timeline planning, coordination of installation, coordination of removal); or other qualified manager as appointed by the CONTRACTOR. 2. Pre-Event Design Services (including general overview layout of the Event Site, product specification information for each equipment item listed, MSDS-specifications for all chemicals, other materials for Owner use for permits) 3. Pre-Event and On-Going Professional Support Services (including general guidance in the areas of liability-prevention, operational signing, programming, sponsorship benefits, day-to-day operating procedures, staffing, public safety). 4. All professional supervision and general labor for set-up and strike. 5. Professional, experienced on-site manager/asst. manager on-duty during all operating hours. The manager shall have recreation or amusement industry experience in the area of liability prevention; management of the day-to-day functions of the rink operation. 6. Day-to-day operating personnel to affect a high degree of customer service; to include cashier functions, skate rental attendants, safety monitors, ice maintenance, and ice technician functions. Level of staffing shall be based upon attendance levels subject to industry standards, with staffing and operation function in place during all public operating hours. 7. Operating hours shall be defined to be: Monday - Thursday, 4:00-9:00pm, at minimum; Friday 4pm – 9:00pm, at minimum; Saturdays, 10:00am-9:00pm, at minimum; Sundays, 12:00noon- 9:00pm, at minimum; School & Federal Holidays, 10:00am-9:00pm, at minimum. The public operating hours each season shall be determined by mutual agreement between both Parties, not later than August 1 prior to each operating season. Any change to this schedule shall be