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accepted, or the posted towing charges. We receive complaints, from time to time, from disgruntled 4:0 customers who are upset that their vehicle was towed, but we respond to each complaint and forward our response to RER. Currently, Alpine Towing, Inc., has not received any suspension(s), cancellations, written reprimands, citations, or terminations issued by Miami-Dade County or any other Municipal entity. As discussed above, Alpine Towing has been providing towing services to property owners since February 10, 2006. All towing services are continually provided, from year to year, on an as-requested basis. Alpine Towing is required to follow all State, County, and Local City Ordinances when removing vehicles from private property at the request of the property owner. In addition to private property towing, Alpine Towing provides towing services to the Federal Bureau of Investigation for field agent vehicles and vehicles used in the commission of crimes, arrests, etc. The dispatcher for the F.B.I. requests our towing service through the on-scene Agent or the central office dispatcher in Miramar, Florida. This is an on-going contract and is expected to continue for an extended period of time. There are several parts to this contract. First, vehicles which have been used in the commission of a crime, bank robbery, etc. are towed as evidence and must be secured in the storage area designated by the Agent in charge, at the Headquarters building. Invoices for towing services must be prepared, including_complete vehicle information, location of pickup and location of storage facility. The towing 0 charges and mileage must be itemized on the invoice to facilitate receipt of payment. Second, all agent vehicles requiring repair service, due to break-down or any other related issues, are towed into the repair facility. All invoices must be completed in full, including all vehicle information, agent information and a complete break-down of all towing charges, itemized on the invoice. There is no set dollar amount for this contract as all towing services are requested on an as-needed basis. Towing services have been provided since June 2014. The contact person for this contract is Mark Sager, Fleet Supervisor. He can be reached at his office by calling 754-703-2491. Alpine Towing, Inc., is the prime towing agency utilized for this contract for Dade and Broward Counties. Alpine Towing is on rotation for the Florida Fish and Wildlife Conservation Commission, since June 2014. We perform towing services at the request of the FFWCC Officer on scene. If the towing service is for arrest, stolen vehicle, etc. the vehicle will be stored at Alpine Towing until the vehicle owner can produce identification and ownership documents for the vehicle. The vehicle owner must sign the invoice showing the charges and the Storage Receipt for the vehicle. The rates for towing are done at the current Florida Highway Patrol Rates. This is an on-going contract. The contact is Officer John Fussell and his office number is 305-956-2500. Alpine Towing is currently contracted with the Miami-Dade County Internal Services Department, Procurement Management Services under Bid No.: 8987-0/19, titled, "Towing (Unauthorized Parking)". Please refer to the attached copies of "Award Sheet Addendums" issued by the Internal Services Department and the Name Change Addendum issued on October 21, 2013. Towing services under this contract is don on as needed basis for unauthorized vehicles which have parked or abandoned on County property. The dollar amount of this contract is listed as $1.00, as the vehicle 46° /41-1"°: .RFP 11.-11-0 P