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<br />City of Sunny Isles Beach |Request for Proposals No. 18-03-01 19 <br /> <br /> <br /> Invoice on bimonthly or monthly basis-must be itemized to include hours, days, and <br />attendants names. Services to be billed on hourly services rendered to City. <br /> Contracted hourly rate if City needs additional attendants for events or special <br />circumstances <br /> Background checks for attendants <br /> Provide a point of contact (account rep) that can be contacted at all times and has <br />direct access to attendants on site <br /> Schedule of assigned attendants (on a weekly or biweekly basis) <br /> <br />Attendant(s): <br /> <br /> Must be fluent in English and be able to communicate effectively both verbally and in <br />writing. <br /> Must have at minimum a high school diploma or G.E.D. <br /> Must behave in a professional and respectful manner at all times. <br />• Shall direct patrons to pay meter <br />• Shall display “Lot Full” sign when needed, and enforce local and emergency traffic <br />only when sign is posted. Enforce no deliveries at all times. Communicate any <br />enforcement issues to the City, working with police and parking enforcement. <br />• Shall provide Customer Service as it pertains to location (beach hours, lifeguard <br />information, Pier entrance fees), parking procedures, additional parking options, and <br />City rules and regulations <br />• Attendant shall communicate to contract manager within a minimum of 48 hour <br />notice, if for any reason scope of work cannot be performed, including late arrival of <br />attendant or if attendant must leave premises prior to designated time <br />• Shall control traffic coming in/out of lot <br /> Shall be neatly groomed in an approved uniform, with a visible name tag and <br />properly equipped at all time. <br />3.4 ADDITIONAL SCOPE OF SERVICES <br /> <br />The City reserves the right to add and/or remove personnel, schedule of hours or <br />services as deemed in the best interest of the City.