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� �', RFP No. 18-04-03: Disaster Debris Monitoring Services& Financial Recovery Assistance Isubsequent processing of Category C thru G projects to ensure that all eligible work is considered by FEMA. IB. Understanding of the Required Services/Support Tidal Basin affirms that we fully understand the services and support required by this RFP. Due to our incumbency, proven experience, project management model, and deep bench of highly qualified and competent personnel, we are confident in our ability to manage activation of multiple contracts. Prior to each hurricane season we will meet with the City at least once at no I cost to the City, to coordinate response and communications plans to facilitate a "fast track" disaster response. We will mobilize a core team of debris management professionals in advance of hurricanes or predicted disasters to being preparation for full scale debris operations and to I work with the City to develop an event specific Debris Management Operational Plan. Our companywide disaster management response team is prepared to respond immediately in the event of future disasters in Sunny Isles Beach. We will mobilize prior to the event in order to be Ifully prepared to assist the City to recover from predictable disasters. We will be on site to assist the City within 24 hours following unpredicted disasters. We are fully equipped and maintain the requisite resources and capability to meet the needs of multiple contracts in the event of a major event. In fact, we are currently supporting over three dozen clients nation-wide, many in Texas, Florida and Puerto Rico due to Hurricanes Irma and I . Harvey. Our organization is specifically designed to support multiple clients simultaneously without overpromising and underdelivering. We manage a "cadre" of over 400 on-call professionals that we can count on for immediate mobilization. We have dozens of Florida residents among our consulting staff, including many I bilingual Spanish-English speakers. Our team also includes over 70 Florida-licensed professional public adjusters who are available to assist with the City's insurance recovery needs. We are confident of our ability to respond and deploy to meet the needs of the County regardless Iof the size and scope of the event. Our Proven Experience When Hurricane Sandy hit the northeast, Tidal Basin responded within 24 hours for our clients who included New York State, Port Authority of NY/NJ, Orange County, and numerous townships in New Jersey.We deployed over 480 experienced personnel supporting our clients. We represented numerous counties, cities, universities and school districts up and down the east coast after Hurricane Matthew made landfall, while easily maintaining our support of other clients nationwide. Additional success factors are industry-leading trainingfacilities and programs, our use of �Y 9 P 9 ITempest-GEMS software to manage multiple projects simultaneously, our 45 offices spread TIDAL Every Catastrophe,Every Recovery 39 I BASIN. 1