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QI.F.11. Enterprises, loc. DISASTER RESPONSE DIVISION • Contract non-compliance issues • All corrective actions In the event of notice of a violation as a result of the actions of any employee or subcontractor, the Operations Manager will take immediate corrective action and follow up on the enforcement of such action and so notate in his daily log record. Additional quality control measures will be discussed later in the Quality Control Section. Multiple Delivery Orders in Multiple Locations In general, the company management approach applied to multiple projects being performed simultaneously is: • Each Task Order has its own Task Order Superintendent assigned. • Task Order Superintendents have the authority to commit the company • All Task Order Superintendents report to the Operations Manager • Depending on scope of work and size of contract: - A Project manager will be assigned to each phase of the debris removal/management operations, (i.e., Load & Haul Manager, TDSRS Manager) - Each Project manager will report daily to the Task Order Superintendent - Each crew will be under the direction of a Crew Foreman who will report to the Project manager 410 - Crew foremen will be responsible for maintaining daily reports and overseeing the crew operations • Each Project manager will: - Provide daily work assignments to each crew foreman - Perform daily reviews with the Task Order Superintendent of work performed, time schedules, performance targets and work assignments for the following day Managing Multiple Subcontractors on Multiple Task Orders If awarded multiple task orders in different geographical areas, TFR will assign a separate Project Manager for each region to oversee TFR operations and subcontractors. Subcontracting agreements will be often executed in the field and copies of all agreements along with necessary, tax, insurance and license information will be available for review and approval by client Representatives. As in all projects, it remains absolute condition precedence; all subcontractors will be under the direction of a TFR Supervisor. Each superintendent will establish a field office located within the area of the assigned Task Order. The Superintendent for each task order will have the authority to hire subcontractors and additional field personnel when necessary. All field office personnel will have electronic linkage with the capability of communicating and sending information and daily records to the home office. Daily ticket recording, and recordkeeping will be conducted and maintained in the field. Should the quantity of work warrant enhanced capabilities for the region and at the discretion of the Superintendent, TFR shall dispatch additional mobile command units where necessary. Reconciled information for subcontractors and a client Representative will be sent to the home office weekly and billings and subcontractor payments as well as local 52