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I _ SECURITY SERVICES• <br /> o — • <br /> Training Program <br /> • 4111: t <br /> .4. . <br /> Personnel Training <br /> FPI has developed several training programs that enable the company to begin client contracts <br /> with personnel that are knowledgeable and up to date with all State and Federal Laws, <br /> community posts orders and specific site training procedures. <br /> FPI values the importance of your business and recognizes the reward of continuing education. <br /> Our principals are "An Educated Associate=Good Performance=Long Term Relationship". The <br /> ® following is a training program to be implemented at your site prior to and during our term as <br /> your security provider. <br /> Initial Training <br /> This training will take place at our State Certified Training Facility and will encompass most of <br /> the material included in this section. The officer will receive computer training and will be <br /> tested on their ability to handle stressful situations and handle public relations situations as <br /> • needed. • <br /> Training Program <br /> The overall training of each officer includes a new hire training class, on-site training and post <br /> retraining every three to four months. The following is an outline of the programs. <br /> Basic Training(New Hire Training) <br /> Each contract employee including supervisors, are required to pass a written test on all subjects <br /> in class in accordance with this contract. Each employee, should he/she fail the written test on <br /> the initial attempt, will be given one additional opportunity to retake the written examination <br /> within a single ninety-day period. Each officer will receive numerous hours of initial instruction <br /> that will include the following: <br />